It Lead jobs in Bedford, MA

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IT SERVICE DESK TEAM LEAD

Team Performance: Ensure calls are monitored and tickets are resolved or updated within SLAs Advanced Troubleshooting: Investigate and resolve escalated technical issues related to hardware, software, network connectivity, and app...

CompanyBright Horizons Family Solutions
AddressNewton, MA
CategoryInformation Technology
Salary$59K - $74.8K a year
Job typeFull-time
Date Posted 2 months ago See detail

IT Service Desk Team Lead

Bright Horizons Family Solutions

Newton, MA

$59K - $74.8K a year

Team Performance: Ensure calls are monitored and tickets are resolved or updated within SLAs Advanced Troubleshooting: Investigate and resolve escalated technical issues related to hardware, software, network connectivity, and app...