It Client Services Manager jobs in Texas

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IT SERVICE LEVEL MANAGER (MISSION CRITICAL)

This position monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a daily/weekly/monthly basis. Works with appropriate application teams, infrastructure teams and suppliers to understand service deliv...

CompanyCaterpillar
AddressIrving, TX
CategoryInformation Technology
Job typeRegular
Date Posted a week ago See detail

IT Service Level Manager (Mission Critical)

Caterpillar

Irving, TX

This position monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a daily/weekly/monthly basis. Works with appropriate application teams, infrastructure teams and suppliers to understand service deliv...

IT Service Management Professional

Corelogic

Dallas, TX

Use and update knowledge management repositories (Atlassian's Confluence). Analyze simple to moderate issues and determine appropriate course of action. Escalate complex problems to team leaders and other executives. Aid in compli...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

Senior Client Delivery Manager, Enterprise Cloud Services, Houston

Sap

Houston, TX

Develop a strategic engagement with your client to establish client focus on the core of the services delivered.. Continuously increase client trusted advisor relationship with executives and key stakeholders. Demonstrate accounta...