Helpdesk Analyst jobs in California

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HELPDESK ANALYST

Provide help desk technical support via telephone, chat and/or email for Apple employees and contractors. Perform impact assessment and troubleshooting according to established procedures. Document problems, troubleshooting steps,...

CompanyVeear Projects Inc
AddressCupertino, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 7 days ago See detail

Helpdesk Analyst

Veear Projects Inc

Cupertino, CA

Provide help desk technical support via telephone, chat and/or email for Apple employees and contractors. Perform impact assessment and troubleshooting according to established procedures. Document problems, troubleshooting steps,...

Helpdesk Analyst, Law Library (7358C), Berkeley Law - #63506

Berkeley University Of California

Berkeley, CA

Provides escalated Tier 3 (highest level) technical support (hardware and software) and ongoing customer service to staff, law students, and the public via many points of service entry: chat, in-person, phone, ticket system, and r...

Helpdesk Analyst II

Maverick Payments

Calabasas, CA

Setting up and installing new computing hardware, printers, imaging OS (Windows, Mac). Use remote access software, such as ConnectWise, ManageEngine. Monitor and update the enterprise software approvals list based on feedback from...

IT Helpdesk Analyst

Envista

Pomona, CA

Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on the phone, and in writing. Takes users issues and requests via phone, walk-up, email, and ticketing system. Documents issues a...