Helpdesk Analyst jobs

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HELPDESK ANALYST, LAW LIBRARY (7358C), BERKELEY LAW - #63506

Provides escalated Tier 3 (highest level) technical support (hardware and software) and ongoing customer service to staff, law students, and the public via many points of service entry: chat, in-person, phone, ticket system, and r...

CompanyBerkeley University Of California
AddressBerkeley, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 6 days ago See detail

Helpdesk Analyst, Law Library (7358C), Berkeley Law - #63506

Berkeley University Of California

Berkeley, CA

Provides escalated Tier 3 (highest level) technical support (hardware and software) and ongoing customer service to staff, law students, and the public via many points of service entry: chat, in-person, phone, ticket system, and r...

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

Senior Helpdesk Analyst (Global Business Services)

Engie

Houston, TX

$84,000 - $128,800 a year

Bachelors degree in business administration, computer science, information systems or related frilled or equivalent combination of education and experience A minimum of five (5) years of experience servicing/ supporting personal...

Helpdesk Analyst II

Maverick Payments

Calabasas, CA

Setting up and installing new computing hardware, printers, imaging OS (Windows, Mac). Use remote access software, such as ConnectWise, ManageEngine. Monitor and update the enterprise software approvals list based on feedback from...

Helpdesk Analyst

Berkeley College

New Jersey, United States

$52.1K - $66K a year

Qualified candidates must have 1 year of experience in a Helpdesk, possess strong written and oral communication skills, and experience working with a ticket management system Maintain a positive attitude and the highest level of...

IT Helpdesk Analyst

R-S Solutions Llc

Jackson, TN

$41.2K - $52.2K a year

Provisioning, installing/configuring and troubleshooting computer hardware, software, systems, networks, printers and scanners including but not limited to: Personal computers (both MS and Mac) Mobile phones and desk phones Workst...

Helpdesk Analyst I - OIT Service Management

The University Of Texas At Arlington

Arlington, TX

User Support: Provide first-line support by addressing initial user queries, troubleshooting technical problems, managing support tickets efficiently, and offering basic training and education to users on IT systems and software a...

IT Helpdesk Analyst

Envista

Pomona, CA

Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on the phone, and in writing. Takes users issues and requests via phone, walk-up, email, and ticketing system. Documents issues a...

IT Helpdesk Analyst I

Dietz & Watson, Inc.

Philadelphia, PA

Excellent written and verbal communication skills, including proficient typing, grammar, and spelling. General knowledge of computer hardware, networks, operating systems, mobile devices, printers, scanners, audio/visual equipment...

CIS Helpdesk Analyst

Holman, Inc.

Mount Laurel, NJ

Health Insurance. Dental Insurance. Life and Disability Insurance. Flexible Spending and Health Savings Accounts. Employee Assistance Program. Retirement Plan. Paid Time Off. Tuition Reimbursement. Works directly with customers to...

Helpdesk Analyst

Intone Networks

Richmond, VA

$61.2K - $77.5K a year

This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to Helpdesk analysts as needed. They will also have the ability to assimilat...

Helpdesk Analyst

Collabera

Colorado, United States

Company Description We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solu...

Helpdesk Senior Analyst

Ntt Data

Washington, DC

Serve as a subject matter expert in customer support operations and have experience supporting users in areas such as email, LAN/WAN, directories, standard desktop images and applications, COTS and GOT applications. Serve as point...