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Help Desk Specialist jobs in Virginia

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HELP DESK TECHNICIAN I

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

CompanyCarilion Clinic
AddressRoanoke, VA
CategoryInformation Technology
Job typeFull-time
Date Posted 7 days ago See detail

Help Desk Technician I

Carilion Clinic

Roanoke, VA

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

7 days ago seen See more...

Help Desk Associate

Bechtel

Reston, VA

Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Investigates and resolves problems and provides information about the technology to the users and to service delivery. Responds to custo...

7 days ago seen See more...

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

4 weeks ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

a month ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

a month ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

a month ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

a month ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

2 months ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

2 months ago seen See more...

Help Desk Tech

Diversant

Richmond, VA

Day shift.Responsibilities: Handle incoming calls resolving 70%.Route advanced issues to second level support teamsPassword ResetsAnswer general IT questionsQualifications:Candidates must have IT Education or 2 years experience wo...

2 months ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

2 months ago seen See more...

Mid Cyber Counterintelligence Desk Officer/ Counterintelligence Specialist

Prescient Edge

Fort Belvoir, VA

Support the Cyber Coordination Division, which provides advice and assistance to INSCOM staff and supporting units regarding the full spectrum of cyber CI investigations, operations, and collection missions. Research emerging cybe...

a month ago seen See more...

Top Jobs in Virginia

Mep Project Manager, Customer Service Specialist, Support Specialist, Automotive Service Technician, Quality Assurance Analyst, Hospice Case Manager, Security, Member Service Specialist, Customer Account Specialist, System Test Engineer, Program Security Specialist, Shop Service Technician, Network System, Director Program Management, Chief System Engineer,

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