Full-Time Service Desk It Technician jobs in Washington, DC

Dice Id: zolva001. Position Id: 8272940....

401(k). 401(k) matching. Dental insurance. Employee assistance program. Employee discount. Flexible schedule. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Prof...

Technical Support:. Provide first-level technical support to end-users via phone, email, or in-person. Diagnose and resolve hardware, software, and network-related issues. Assist users with software installations, updates, and con...

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...