Full-Time Senior Contact Center jobs

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SENIOR SOFTWARE ENGINEER, CONTACT CENTER

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

CompanyZoom Video Communications Inc
AddressRemote - Oregon, United States
CategoryInformation Technology
Date Posted 4 weeks ago See detail

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Registered Nurse - Clinical Contact Center

Department Of Veterans Affairs

Shreveport, LA

Competitive

The Clinical Contact Center staff focus on providing first call resolution, which means our Veterans concerns are resolved within the first call. Professional nursing triage encompasses independent and collaborative practice, whic...

Data Center Ops Senior Associate

Ntt Data, Inc.

Florence, KY

Data Centers Single point of contact for incoming calls and group email. Respond to alarms in timely manner and update tickets as required. Interacts with multiple ticketing systems to organize the teams daily Change Board and wo...

Contact Center Specialist - Chinese Bilingual (Remote)

Kinship Health

Kokomo, IN

$40,000 - $48,000 a year

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Are you able to type 45 WPM? What is your desired salary? High school or equivalent (Preferred). call center: 1...

Contact Center Agent

Smartfinancial

Tampa, FL

$16 - $18 an hour

Handle a high volume of outbound calling daily and ask qualifying questions. Encourage the customer to receive a competitive quote from a licensed agent. Meet performance expectations and KPIs. Must live Florida office in Tampa- 5...

Supervisor, Contact Center Operations

Solari, Inc.

Denver, CO

life insurance, paid time off, long term disability, 401(k)

Actively monitor the agent status system to help manage the work activity of the Contact Center agents; including incoming and outbound contacts, queues, delay times, and the status of agents to accept new contacts in a timely man...

Workforce Analyst Contact Center

Osf Healthcare

Peoria, IL

$21.30 - $25.05 an hour

Education: High School/GED Experience: 3 years of experience in scheduling, staffing analysis, or workforce management 2 years of experience in a call center environment. Experience using reporting tools Other skills/knowledge: Cu...

Senior Executive Assistant - District Office at Siegal Center

Seattle Colleges

Seattle, WA

$72,073 - $99,942 a year

Competitive Pay Rates. Great Medical/Dental plans for the employee and their family. PEBB Wellness Plan SmartHealth. Paid Sick Leave. Paid Vacation. Retirement Plans. Tuition Waiver for additional education. Employee Assistance...

Certified Nursing Assistant (CNA)-Senior Health Center

Mainehealth

Brunswick, ME

$37.8K - $47.9K a year

Education: N/A. License/Certifications: CAN Certification (State of Maine), BLS certification required. Experience: N/A. Physical Requirements: Must be in good physical condition to meet the demands of an active position including...

Contact Center Associate

Bank Of Washington

Washington, MO

$33.2K - $42K a year

Work Life Integration: company holidays, paid vacation and sick leave, community volunteering, and social event outings. Financial Wellness: 401K program with robust company match, paid parental leave, uniform allowance, paid life...

Customer Service Specialist, Contact Center at Avenue North

Christiana Care Health Systems

Wilmington, DE

This is a full-time Monday to Friday position between 7am to 6pm. Hours are all encompassing, will not exceed 40 hours a week. Full Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b)...

Legal Contact Center Associate | On-Site Downtown Seattle

Terra Staffing

Seattle, WA

Respond to inbound calls regarding legal claims. Utilize script-system to answer questions and provide information in a compliant manner. Accurately document and enter call details into internal CRM. 1+ years call center or phone-...

Contact Center Representative

Finger Lakes Dental Care

Canandaigua, NY

$17 - $21 an hour

Giving our patients their highest level of service every day. Standing behind all the services that we offer Working with everyone on our team for a smooth and productive day. An understanding of how patients feel walking into a d...

Resource Specialist - Contact Center

Uva Health

Charlottesville, VA

$15.68 - $24.30 an hour

This customer-focused role facilitates a variety of duties that focus on patient, community, and referring provider calls to UVA Health, the ordering of specialty health equipment, utilizing the Medical Center paging system, and m...

Certified Member Service Representative (Contact Center)

America First Credit Union

Roy, UT

$14.50 - $17.00 an hour

High school graduate or equivalent.. Thorough knowledge of Member Services and products.. Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications. 1-3 years experience in a full ser...

Director Contact Center AI Workflow Development

Tristar Centennial Medical Center

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Contact Center Dispatcher

Bordner Human Resources Co.

Missouri, United States

$40,000 - $45,000 a year

The main objective is to meet weekly Net Issued Appointment targets by identifying calendar gaps and mobilizing teams to fill them promptly. Assisting the Sales Director in assigning leads. Serving as a liaison between the Sales d...

Sr. Manager, Contact Center - REMOTE

Quorum Federal Credit Union

New York, NY

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

Contact Center Representative- Scheduler

Place Usa

Bellaire, TX

$18 - $20 an hour

Accurately documenting all calls using the appropriate computer systems. Following up on any unresolved queries and completing any call back requests in a timely manner. Providing advice, information and solutions to all customers...

Contact Center Agent 1

Vns Health

New York, United States

$17.49 - $21.80 an hour

Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matche...

SAP Center of Expertise (CoE) Senior Technology Consultant - Maintenance Optimization

Sap

Newtown Square, PA

Deliver SAP S/4HANA Migration Planning and Upgrade planning services to define a transition plan. Deliver downtime minimization strategy workshops focusing on defining a strategy for business continuity for planned and unplanned e...

Senior Associate, Center on Privacy & Technology at Georgetown Law

Georgetown University

Washington, United States

The Senior Associate will design and develop the Center's research and advocacy strategy, and lead our public policy and communications work in the area of immigrant surveillance. The person in this role will identify new question...

Primary Contact Center Representative (Call Center)

F.n.b. Corp.

Pittsburgh, PA

$33.4K - $42.4K a year

Resolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.Performs va...

Business Analyst- Contact Center

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Access Ops Associate- Menlo Contact Center Transition

Stanford Health Care

Newark, CA

Obtains insurance authorization as necessary and communicate status to patients Coordinates outpatient appointments and conjunctive services Assists patients needing to schedule across multiple departments/specialties Assists c...

Contact Center Representative - Medical Scheduler - Lee Physician Group Contact Center

Lee Physician Group

Lorida, FL

Monday to Friday schedule / 5, 8 hour shifts which can range in between hours of 7am to 7pm. 500 sign on bonus with one-year work commitment to remain in role. All candidates will need to take a typing test post HR phone interview...

Senior Banker - Naperville / Fort Hill And 75th Financial Center

Bank Of America

Naperville, IL

Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program...

IT Contact Center Intern - Pensacola, FL

Huron Consulting Group

Pensacola, FL

We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative cha...

Senior Director for Clinical Programs - Georgetown University Law Center

Georgetown University

Washington, United States

Juris Doctorate (JD). 5+ years of post-JD experience. Superior writing and organizational skills. Understanding of clinical and experiential education - particularly experience in a clinical program during law school or teaching a...

Student Accounts Contact Center Agent I

Liberty University

Remote

The SACC Agent provides excellent customer service to students and families in the Contact Center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Individual must not...