Full-Time Desk It Technician jobs in Virginia

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HELP DESK TECHNICIAN I

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

CompanyCarilion Clinic
AddressRoanoke, VA
CategoryInformation Technology
Job typeFull-time
Date Posted 6 days ago See detail

Help Desk Technician I

Carilion Clinic

Roanoke, VA

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

IT Operator Network Technician

Allwyn Corporation

Herndon, VA

$47.3K - $59.9K a year

Identify trends and monitor network performance and availability. Utilize multiple monitoring applications to ensure optimal system performance like Logic Monitor, Moogsoft and SolarWinds. Respond to alerts and alarms, identifie...