Full-Time Desk It Technician jobs in Virginia

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HELP DESK TECHNICIAN II

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

CompanyLenderworks
AddressMerrifield, VA
CategoryInformation Technology
Salary$59.3K - $75.1K a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

IT Technician II

Enterprise Solutions, Inc

Fairfax, VA

$45,000 - $55,000 a year

Provides 1st Tier support to all staff contacting the park authority related to user access, county related applications, network connectivity, peripherals and computer hardware and software. Identifies and resolves basic to inter...

It Technician

E-Logic Inc

Alexandria, VA

$49.6K - $62.7K a year

This position will be Install, configure & troubleshoot computer hardware, software, systems, networks, printers, and scanners. A technician must be organized to follow procedures for ordering parts, scheduling onsite visits, and...

IT Operator Network Technician

Allwyn Corporation

Herndon, VA

$47.3K - $59.9K a year

Identify trends and monitor network performance and availability. Utilize multiple monitoring applications to ensure optimal system performance like Logic Monitor, Moogsoft and SolarWinds. Respond to alerts and alarms, identifie...