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Full-Time Contact Center Operation jobs in Dallas, TX

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CONTACT CENTER OPERATIONS QUALITY ASSURANCE (QA) SPECIALIST - NATIONAL REMOTE

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

CompanyOptum
AddressDallas, TX
CategoryManufacturing
Salary$19.47 - $38.08 an hour
Job typeFull-time
Date Posted a month ago See detail

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

a month ago seen See more...

Operations Center Contact Agent

Cleanleaf Energy, Llc

Irving, TX

Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis. Coordinate with Regional Managers on communications with customers regarding site responses and issues ....

2 weeks ago seen See more...

Contact Center Representative - Remote

Lq Digital

Dallas, TX

Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...

4 weeks ago seen See more...

Chief Engineer - Data Center Operations

Prime Data Centers

Dallas, TX

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a Data Center.. Operate independently with limited direct management.. Act as an escalation point for all facilities-related issues with...

a month ago seen See more...

Cloud Region Data Center Operations Manager

Google

Dallas, TX

Bachelor's degree in a technical field or equivalent practical experience.. 5 years of experience with networks and PC hardware architecture, including maintenance and repair and the technical concepts of computing infrastructure....

a month ago seen See more...

Assistant Manager, Contact Center

Axs

Dallas, TX

Directs the Contact Center's day-to-day activities. Manages day to day operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and...

2 months ago seen See more...

Contact Center AI (CCAI) Presales Solution Architect

Capgemini North America

Dallas, TX

If you have a passion for Contact Center transformation, conversational AI, and driving stellar customer experiences, an interest in Google Cloud Platform, and the ability to translate technical concepts into business value, then...

2 months ago seen See more...

Manager, Communications Center Operations (RMC)

Amn Healthcare Inc.

Dallas, TX

Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once but twice! We're among the "Best Large Employers for Women," a testament to our commitment...

2 months ago seen See more...

Operations Manager - Fulfillment Center (Weekend Shift)

Neiman Marcus

Dallas, TX

Responsible for all aspects of employee supervision, not limited to-interviewing, hiring, training, coaching, and performance evaluation. Responsible for coaching and development of supervisors. Responsible for operational metrics...

a month ago seen See more...

Contact Center Representative

Integrity Marketing Group

Addison, TX

$33.7K - $42.7K a year

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Call clients and customers to inform t...

a month ago seen See more...

Manager Pharmacy Clinical Operations - CarelonRx - Mail-Order Call Center

Elevance Health

GRAND PRAIRIE, TX

Assists in the development of new clinical products. Oversees the Prior Authorization Center. Implements new prior authorization program. Manages clinical pharmacy operations and staff to ensure clients' objectives and deliverable...

4 weeks ago seen See more...

Customer Care Supervisor - JCPenney Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

2 months ago seen See more...

Supervisor, Customer Care Customer Care Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

2 months ago seen See more...

Sr Lead Architect, Contact Center

Jpmorgan Chase & Co

Plano, TX

Represents a product family of technical governance bodies Provides feedback and proposes improvements to architecture governance practices Guides evaluation of current technology and leads evaluation of new technologies using exi...

2 months ago seen See more...

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