Full-Time Call Center Quality Assurance jobs
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CALL CENTER QUALITY ANALYST/TRAINING DEVELOPMENT
Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...
| Company | Enlightened Inc. |
|---|---|
| Address | Jersey City, NJ |
| Category | Information Technology |
| Salary | $31.35 an hour |
| Job type | Full-time |
| Date Posted | 2 months ago See detail |
Call Center Quality Analyst/Training Development
Enlightened Inc.
Jersey City, NJ
$31.35 an hour
Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...
2 months ago seen See more...
- View all Enlightened Inc. jobs - jobs in Jersey City, NJ
Contact Center Quality Assurance Analyst
Fnb Corporation
Pittsburgh, PA
Provide detailed reports of complaint and call escalation audit trails with an emphasis on compliance guidelines.Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas....
2 months ago seen See more...
- View all Fnb Corporation jobs - jobs in Pittsburgh, PA
Contact Center Quality Assurance Analyst
Northwest
Buffalo, NY
Strive to improve the customer experience. Work with supervisors and management to drive improvement within and across the Contact Center to ensure a consistent client experience. Identify client needs and expectations. Analyze da...
2 months ago seen See more...
- View all Northwest jobs - jobs in Buffalo, NY
Quality Assurance Technician (New Center)
Octapharma Plasma Inc
Sparks, NV
Reporting into the Quality Assurance Supervisor, you will perform Quality Assurance and control functions and assist in ensuring compliance with internal and external regulations, protocols, and policies.Additional responsibilitie...
4 weeks ago seen See more...
- View all Octapharma Plasma Inc jobs - jobs in Sparks, NV
Quality Assurance Associate - Distribution Center
Hercules Pharmaceuticals
Port Washington, NY
$20 an hour
Receive all deliveries. Examine and inspect stock items for wear and defects. Process and prioritize intakes. Report any damage to supervisors. Handle and process damage items to MFG. Process returns from customers. Mark stock ite...
a month ago seen See more...
Contact Center Operations Quality Assurance (QA) Specialist - National Remote
Optum
Dallas, TX
$19.47 - $38.08 an hour
All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...
2 months ago seen See more...
- View all Optum jobs - jobs in Dallas, TX
Mechanical Quality Assurance - Data Center
Wood Plc
DeKalb, IL
Ensures compliance with the client's quality program and project-specific drawings and specifications via routine inspections (e.g., Level 2 commissioning) of all electrical and mechanical components and systems. Use an electronic...
2 months ago seen See more...
- View all Wood Plc jobs - jobs in DeKalb, IL
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