Engineer Technical Support jobs in Middlesex, MA

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QA SOFTWARE ENGINEER, TECHNICAL SUPPORT

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

CompanyQt Group
AddressBoston, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

Technical Support Specialist

Spark Shipping

Boston, MA

$106k-134k (estimate)

Reading and understanding API documentation. Connecting to an FTP server. Reading CSV (comma-separated) files. Ability to dedicate 40 hours per week (significant overlap with 8-6 EST). Strong technical skills. Ability to troublesh...

HCM Analyst and Technical Support Expert

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Technical Support Representative

Axis Communications

Chelmsford, MA

$45,000 a year

$45,000 annually (English only role) $47,250 annually (Bilingual - English with Spanish/Portuguese/French) 11:30 a.m. to 8:00 p.m. shift, and Spanish language is always a plus! Answer inbound customer inquiries via telephone, chat...

IT Technical Support

Astrazeneca

Boston, MA

This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. This includes tasks such as incident and/or demand m...

Customer Support Engineer - Northwest

Oxford Instruments

Concord, MA

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

Field Service - Tech Support Engineer

Belmont Medical Technologies

Billerica, MA

$65,000 - $95,000 a year

Research, diagnose, troubleshoot and resolve technical issues for customers. Travel as necessary (~20%) to customer/hospital locations to conduct service training and for on-sight service/repair of medical device products. Escalat...

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

Desktop Support Engineer

Community Servings

Jamaica Plain, MA

$54.3K - $68.7K a year

Provide superior customer service through quick and effective assistance in responding to, and resolving, technical issues and inquiries via email, online chats, over the phone, or in person. Onboard new employees, consultants, co...

Desktop Support Engineer

Bridge Over Troubled Waters

Boston, MA

$61.8K - $78.3K a year

Install, configure, and troubleshoot computers, computer related peripheral hardware, software, and network connectivity.. Plan and implement software rollouts in a team environment.. Provide first level contact and identify solut...