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TIER 2 TECHNICAL SUPPORT REPRESENTATIVE

Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.. Work front line emails, chats, and/or phone calls as needed.. Develop solutions and utilize standard operating procedures f...

CompanyBigcommerce
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted just now See detail

Tier 2 Technical Support Representative New

Bigcommerce

United States

Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.. Work front line emails, chats, and/or phone calls as needed.. Develop solutions and utilize standard operating procedures f...

just now seen

Desktop Support Technician

Ntt Data, Inc.

Owensboro, KY

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals. Windows, troubleshooting, diagnosing, imaging/deployment and softwa...

yesterday seen See more...

Desktop Support Technician

Eteam

Washington, DC

$60k-76k (estimate)

Position: Desktop Support Tech Location: Washington, DC Duration: 6 Month contract to hire on W2Pay rate: $20/hr. on W2 Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associ...

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Technical Support Specialist (Tier 2)

Addison Group

Washington, DC

$99k-125k (estimate)

Active Directory. Setting up accounts, group permissions and troubleshoot over the phone....

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Tier II Desktop Support

Saic Motor

ALBUQUERQUE, NM

The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support. The candidate must provide creative solutions to customer problems to ensure customer satisfac...

a month ago seen See more...

Tier 3 Desktop Support

Expect Technical Staffing

Denver, CO

Demonstrate intermediate level technical skills in supporting the following types of environments:Azure, Azure AD, Active Directory, AD Group Policy, VPN set ups. Endpoint Management:InTune Group Policy, Ninja RMM, EDR or MDR solu...

2 months ago seen See more...

Desktop Support in White Sands, New Mexico

Virtual Service Operations

New Mexico, United States

$17 - $25 an hour

Provide Workstation Software Break Fix support IMAC PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support...

3 days ago seen See more...

Desktop Support Analyst

Ntt Data, Inc.

Fort Washington, PA

Experience in servicing/deploying computer equipment.. Helpdesk experience preferred, alongside proven customer service background.. Basic networking administration skills; L1or L2 is a plus.. ServiceNow ticketing system, but ope...

4 days ago seen See more...

Field Tech/Desktop Support Associate Director

Ntt Data, Inc.

Los Angeles, CA

Responsible for directing the Regional Lead Technicians & Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ensuring adequate field services, schedules, developing the team, and maintaining...

4 days ago seen See more...

Desktop Support Specialist

Rlc Engineering, Pllc

South Portland, ME

$56K - $70.9K a year

Serve as the first point of contact for users seeking technical assistance over the phone, zoom or email Guide customers remotely and in person through systems configuration, maintenance and troubleshooting computer hardware and s...

4 days ago seen See more...

Desktop Support Technician

Laiba Technologies

Redmond, WA

$27 - $28 an hour

Redmond, WA (Required)....

5 days ago seen See more...

Desktop Support Specialist (Information Technology Consultant, Career) - Now Hiring

San Diego State University

San Diego, CA

$5,393 per month

Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Cre...

6 days ago seen See more...

Deployment and Desktop Support

Bcforward

Charlotte, NC

Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house. Current...

6 days ago seen See more...

Desktop Support Engineer

Chase Corporation

Lenoir, NC

Strong technical knowledge of network and PC operating systems. Strong technical knowledge of current network hardware, protocols, and standards. Extensive application support experience with ERP and other business software. Excel...

a week ago seen See more...

Desktop Support

Pyramid

Sanford, NC

$22.19 - $24.00 an hour

Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installat...

a week ago seen See more...

Desktop Support Specialist

Eximia Clinical Research

Raleigh, NC

From $25 an hour

This position supports the deployment, upgrade of end-user hardware, and provides timely and effective issue resolution and request fulfillment. Responds to and resolves incidents and requests for assistance with end-user systems...

2 weeks ago seen See more...

Windows Desktop Support Tech

Amentum

Grand Junction, CO

Providepromptinitialresponsetoallassignedservicerequests,ensuringthestandardperformancerequirementismetorexceeded.. Troubleshootthesystemproblem&completerepairinatimely&efficientmanner,insuringmini...

2 weeks ago seen See more...

Tier 1 Technical Support

Sidnetworks

Tyler, TX

$42,000 - $48,000 a year

401k with 3% company match. MDLive and Supplemental Health Plan. Vision Insurance. Dental Insurance. 80 Hours Vacation. 40 Hours Sick Time. Mileage Reimbursement. Tuition Reimbursement. Cell Phone Allowance. Company Provided Unifo...

2 weeks ago seen See more...

Desktop Support JOB Training Program - Now Hiring

Year Up

Seattle, WA

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft...

3 weeks ago seen See more...

Sr. Desktop Support Technician - Central (H)

University Of Miami

Miami, FL

Acts as first point of contact for the problem determination process for desktop and network issues. . Organizes and prioritizes support requests. . Monitors, administers, tracks, and verifies completion of help desk tickets. . As...

3 weeks ago seen See more...

Executive / VIP Desktop Support Technician

Saic Motor

WASHINGTON, DC

The support will range from simple to complex system issues and may include VIP support requirements. The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a...

3 weeks ago seen See more...

Desktop Support Technician

Leidos Inc

San Diego, CA

United States, California, San Diego

Assist junior technicians in resolving complex issues. Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). US Citizen. DoD Secret Clearance. HS diploma with 5+ years of prior relev...

3 weeks ago seen See more...

IT - Tier II Tech Support Analysts

Brookdale Associates

Chappaqua, NY

$35 - $45 an hour

CMHS. Mon-Fri 7:30-4:30. High level Microsoft Operating System and O365 skills. AD/EMR skills. White glove customer service skills. Minimum of 7 years experience Positions in this function provide technical support to the enterpr...

3 weeks ago seen See more...

Lead Desktop Support Specialist

Nordson Corporation

Duluth, GA

United States, Georgia, Duluth

Own/Contribute to team management. Maintain frequent communication with regional managing leaders, peers, and IT teams to maintain awareness of current events, issues, and changing processes and standards.Work with the Business an...

4 weeks ago seen See more...

Lead Desktop Support Specialist

Nordson Corporation

Amherst, OH

United States, Ohio, Amherst

Own/Contribute to team management. Maintain frequent communication with regional managing leaders, peers, and IT teams to maintain awareness of current events, issues, and changing processes and standards.Work with the Business an...

4 weeks ago seen See more...

DESKTOP SUPPORT

Skiltrek

Chicago, IL

Performs various technical duties, which include, but are not limited to, the following:Position responsibilities:Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral pr...

4 weeks ago seen See more...

Desktop Support/ Field Tech Specialist - Onsite in Lisle, IL

Ntt Data, Inc.

Lisle, IL

Provide Onsite in person technical support for VIP users, with high level of customer service Individuals here have a well-rounded knowledge of the policies and procedures for their work area Their work may require discretion and...

4 weeks ago seen See more...

Desktop Support Tech

Comcentric

Las Vegas, NV

Responds to help desk requests from local users for direct assistance and fast-path training on systems in use. Installs, maintains, and repairs personal computer devices and programs. Answers support calls, logs calls, documents...

4 weeks ago seen See more...

Desktop Support Tech

Comcentric

Nevada, United States

Responds to help desk requests from local users for direct assistance and fast-path training on systems in use. Installs, maintains, and repairs personal computer devices and programs. Answers support calls, logs calls, documents...

4 weeks ago seen See more...

Technical Manager - Desktop Support

Harper College

Palatine, IL

General Function:The IT Technical manager is responsible for planning, directing, and overseeing the operations of the Desktop Support team. The manager is also responsible for developing and maintaining procedures that enable and...

4 weeks ago seen See more...

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People who searched for Desktop Support Tier jobs also searched for Community Support Specialist, Sales Support, Student Support Coach, Program Support Specialist, Housing Support, Support Engineer, Payroll Support Specialist, Desk Side Support, Service Support, Site Support, Account Support, Support Team Specialist, Support Admin, It Systems Support Specialist, Client Support, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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