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MANAGER, CUSTOMER SUCCESS - STRATEGIC

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

CompanySmartsheet
AddressBoston, MA
CategoryInformation Technology
Salarylife insurance, parental leave, paid holidays, sick time, flex time, 401(k)
Date Posted 2 months ago See detail

Manager, Customer Success - Strategic

Smartsheet

Boston, MA

life insurance, parental leave, paid holidays, sick time, flex time, 401(k)

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

2 months ago seen See more...

North America Public Sector (NAPS) Customer Success Executive 3

Red Hat Software

Raleigh, NC

Understand customers overall Red Hat portfolio, technical and business priorities, and success measures. Create and execute Customer Success plans with discrete projects, milestones, and actions to achieve customers business obj...

2 months ago seen See more...

Customer Success Account Manager

Microsoft

Washington, DC

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

2 months ago seen See more...

Customer Strategy Director

Cresta

United States

Pre-sales:. Create the customers strategic plan that maximizes business impact with a clear narrative for the use of Cresta products over time.. Conduct & lead Business Value Assessments (BVAs) to quantify the potential ROI imp...

2 months ago seen See more...

Principal, Customer Strategy

League Inc.

Remote - Oregon, United States

Act as the business lead from League for either smaller Platform Customers or specific solution areas in a given Platform Customer account (e.g. health, care delivery, benefits, member engagement etc.). Drive the definition of bus...

2 months ago seen See more...

Robotics Senior Customer Success Associate (Remote)

Raptor Maps

Remote - Oregon, United States

Be the account manager for customers implementing robotics on solar farms. Work cross-functionally, particularly with the technical Project Manager, to design successful implementation plans and push the pace of value delivery. Pr...

2 months ago seen See more...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

2 months ago seen See more...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

2 months ago seen See more...

Entry Level Customer Success Opportunity

Year Up

Miami, FL

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of A...

2 months ago seen See more...

Customer Success Manager (m/w/d)

Agicap

Berlin, NH

Als Hauptansprechpartner:in tragst du die Verantwortung fur eine herausragende Produktimplementierung bei unseren Kund:innen. Als Berater:in und Ansprechpartner:in baust du Beziehungen zu Nutzer:innen und Entscheidungstrager:innen...

2 months ago seen See more...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

2 months ago seen See more...

Director Trust and Safety & Customer Success

Gettr Usa

New York, NY

Lead the development and execution of GETTRs Trust & Safety strategy, policy, procedures and processes. Build and lead an impactful Trust & Safety team, including moderation, escalation, investigations, fraud monitoring, and lega...

2 months ago seen See more...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

2 months ago seen See more...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

2 months ago seen See more...

Moody's RMS Graduate Program 2024 - Customer Success

Moody's

Hoboken, NJ

Graduate & Interns. Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, US. Model specialists who guide clients in their effective use of our evolving climate and catastrophe models a...

2 months ago seen See more...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

2 months ago seen See more...

Customer Success Partner - Advisor

Sap

Newtown Square, PA

Establish a sustainable Customer Success practice that drives cloud subscription adoption, renewals, and the expansion of SAPs footprint. SAP provides the annualized compensation range inclusive of base salary and variable incenti...

2 months ago seen See more...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

2 months ago seen See more...

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

2 months ago seen See more...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

2 months ago seen See more...

Customer Success JOB Training Program

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

2 months ago seen See more...

Customer Success Analyst

Cresta

United States

Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...

2 months ago seen See more...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

2 months ago seen See more...

Entry Level Customer Success Role - Now Hiring

Year Up

Tampa, FL

$525 per week

The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship may be at Bank of America, New York Life Insurance Company, or JPMorgan Chase among other leading...

2 months ago seen See more...

Entry Level Customer Success Opportunity

Year Up

New York, NY

$525 per week

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mello...

2 months ago seen See more...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

2 months ago seen See more...

Global Lead, Customer Strategy - Cloud

Cyberark

United States

Serve as a key member of the GTM team for your business line, helping shape and influence product and GTM strategy based on your expertise and knowledge of relevant cloud technologies and end users daily requirements.. Align with...

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Director, Customer Success

Rackspace

United States

Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...

2 months ago seen See more...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

2 months ago seen See more...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

2 months ago seen See more...

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