Customer Quality Manager jobs in Bergen, NJ

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CUSTOMER CARE TEAM MANAGER, FLUENT PORTUGUESE

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

CompanyVolvo Cars
AddressMahwah, NJ
CategoryInformation Technology
Date Posted 3 hours ago See detail

Customer Care Team Manager, Fluent Portuguese New

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Customer Success Manager – Sportsbook, North America New

Genius Sports

New York, NY

Up to $150,000 a year

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

Manager, Sales and Customer Service New

Macy's

New York, NY

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Manager, Quality Product

The Vitamin Shoppe

Secaucus, NJ

Lead a team to aid in the development of a Quality Management System which includes vendor management. Write, Review and Approve Quality Management System Documents. Manage the process to generate Finished Product Formula Specific...

Senior Manager, Amazon Customer Experience – L'Oreal LUXE Division

L'oreal

New York, NY

$119,900 - $170,800 a year

Oversee Amazon site experience and continuously seeking out opportunities to make digital experiences friction-less for consumers and support evolving business objectives Drive CX excellence to increase conversion and engagement,...

Assistant Manager, Customer Operations - Empire Outlets

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

York State Department Of Labor

New York, NY

Developing cohesive, compelling strategic visions for our clients that guide their overall business plans. Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy t...

Quality Manager

General Motors

New York, NY

Manage day-to-day Quality Operations at the facility and coordinate activities within or across plant departments. Coach, trains develop and evaluate salaried teams and team members. Achieve Safety, People, Quality, Responsiveness...

Quality and Regulatory Systems Implementation -Manager-Consulting

York State Department Of Labor

New York, NY

Quality Management Systems (including complaint management, CAPAs, deviations, change control, quality audit management, supplier quality management, etc.). Regulatory Affairs (regulatory submissions, Health Registration Managemen...

Quality and Regulatory Systems Implementation -Manager-Consulting

York State Department Of Labor

New York, NY

Quality Management Systems (including complaint management, CAPAs, deviations, change control, quality audit management, supplier quality management, etc.). Regulatory Affairs (regulatory submissions, Health Registration Managemen...

Associate Manager Material Supplier Quality

Biospace

New York, NY

Accomplishes material and Supplier Quality objectives through team members and by planning and evaluating area activities.. Achieves quality and operational objectives by providing information and recommendations to strategic plan...

Digital Marketing, Senior Manager – National Customers

Pepsico

Purchase, NY

$114,700 - $192,100 a year

Own the Digital Marketing agenda at key Global Customers, directly integrated into the Customer Marketing Teams and Customer Sales Teams. Establish and lead key senior relationships at the customers, bringing to life strategic bra...

Assistant Manager, Customer Operations - Shops at Northern Blvd

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Senior Manager, Custom Data Analytics Engineer

York State Department Of Labor

New York, NY

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

Customer Success Manager

Moody's

New York, NY

Sales & Marketing. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Drive the "White Glove Service" culture for the Digital Insight - Customer Engagement team. Demonstrate success in growing client engage...

Assistant General Manager, Customer Operations - 18th & 6th - NY

York State Department Of Labor

New York, NY

Build effective teams and drive a culture of high performance and engagement.. Support the execution of performance goals and developmental plans for store team.. Support strategies and processes using a customer-centric mindset t...

Quality Manager - Construction - Now Hiring

Ee Cruz

Whitestone, NY

$115000 - $140000 per year

Oversees quality procedures on project sites to ensure accurate documentation, procedures and testing of required items in the contract specifications. . Conducts and prepares internal and external audit documentation and reportin...

Associate Director, Third Party Quality Management Drug Product (Hybrid)

Merck

Rahway, NJ

Plans and facilitates high risk and highly complex Quality-related process reviews and/or investigations under minimal supervision.. Provides project leadership in area of expertise in own discipline (such as leading or facilitati...

Construction Quality Control Manager (QCM)

Doyon Government Group

Newark, NJ

Create and manage the Quality Control Plan for success on assigned construction projects. Read and understand complex contract specifications, documents, and architectural/engineering/mechanical, and electrical drawings. Interpret...

Customer Service Manager, Airport Customer Experience

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...

Quality Assurance Manager for Pharmaceutical Packaging

Carecam International Inc

Fairfield, NJ

We are seeking a highly motivated individual to join us as a Quality Assurance Manager. Overall Responsibilities For Quality Operations And Initiatives, Including Quality Assurance management: Documentation control (master batch...

Quality Review Manager - New York, United States - VNS Health

Vns Health

New York, NY

Attractive sign-on bonus and referral bonus opportunities. Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays. Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life...

Business Development Manager, Customs

York State Department Of Labor

New York, NY

Act as a subject matter expert for Customs and Consulting services to include capabilities, differentiators, and service offerings.. Support Demand/CSMs and increase revenue acquisition by identifying, developing, presenting, and...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Manager, Quality Compliance (Complaint Investigations)

Biospace

New York, NY

Responsible for ensuring aspects of Quality Compliance for the Rensselaer site inclusive of manufacturing, quality control, validation, facilities, and materials management; this work may be done through direct reports.. Oversees...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

Customer Value Insights Manager

Workday

New York, NY

Thought Leadership & Value Messaging: Deploy our value benchmarks within timely thought leadership and value messaging that supports Workdays impact on resonating industry and business themes in the marketplaces we serve.. Custom...

Enterprise Customer Success Manager

Smarsh

New York, NY

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