Customer Management jobs in Chicago, IL

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CUSTOMER SUCCESS MANAGER

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

CompanySaas.group
AddressMissouri, United States
CategoryInformation Technology
Date Posted 3 days ago See detail

Customer Success Manager

Saas.group

Missouri, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

Senior Customer Success Manager

Healthjoy

Chicago, IL

$115,000 - $130,000 a year

Confidently and independently own key customer outcomes (product adoption and utilization, retention, customer health) for clients within your book of business. Be an expert on the HealthJoy product suite, in order to appropriatel...

Customer Support Manager

Curate

United States

$70,600 - $77,800 a year

Provide input and feedback on sales training, automation, account load management, strategy implementation plans, and designs for new features and products Write and maintain help desk articles as the product develops to educate c...

Customer Service / Jr. Account Manager

Applicantpro

Remote

$16 an hour

Exceptional Customer Service and phone skills Above average computer skills Creative writing and problem-solving skills...

Public Sector Customer Success Manager

Gitlab

Remote

$88,200 - $170,100 a year

Partner with our Public Sector customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives. Know the GitLab platform, our more com...

Head of Customer Success Management

Shogun

Remote - United States

Leadership and Team Management:Develop, lead and expand the Customer Success team to deliver outstanding service to clients and drive account retention and expansion. Customer Engagement Strategy:Develop and implement strategies...

Customer Experience Manager - Victoria's Secret - North Point - Alpharetta, GA

Victoria's Secret

Alpharetta, GA

$21.15 - $29.00 an hour

Leading and demonstrating company values within the store. Delivering exceptional Customer Experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations...

Customer Engagement Manager

Petsmart

North Canton, OH

$42.2K - $53.4K a year

Pet Parent Engagement: You'll set the standards for Customer Engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the t...

Principal Customer Success Manager

Intuit

Georgia, United States

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Customer Success Manager, IDD

Sandata Technologies Llc

Remote - Oregon, United States

Primary point of contact for specific Sandata customers. Manage a portfolio of clients and make certain high level of satisfaction with the solution is achieved Facilitate the transition out of implementation to go-live and suppor...

Customer Implementation Manager

Strapi

United States

We exist to fuel the worlds creativity and productivity by unleashing the power of content.Beyond a headless CMS, we are building an open composable content platform with infinite customization capabilities, the largest open-sour...

Customer Success Manager (Nearpod)

Renaissance

United States

Drive adoption, retention, and expansion among some of our most valuable school customers by understanding their needs, defining success criteria, and crafting success plans to help them achieve their goals.. Build, lead, and leve...

Customer Success Manager

Hihello

United States

Customer Relationship Management: Serve as the primary point of contact and advocate for business customers. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding and Implementa...

Scale Customer Success Manager

Ncontracts

Remote

$75,000 - $85,000 a year

Manage a large cohort of customers in their post-sales customer journey including kickoff, adoption, renewals, and advocacy. Build outreach campaigns using email, video, and in-app experiences to drive growth and upsell opportunit...

Customer Service Manager

Wanderfull Brand

Remote

Possesses a Bachelor's degree in Business, Marketing or a related field (preferred). Boasts 10+ years of experience in Customer Service management, ideally within e-commerce. Excels in leadership and communication, empowering and...

Customer Onboarding Manager

Beyond Pricing

Remote

Owning the new customer experience from Sales to Customer Success Management by leading trainings, driving product adoption, and helping customers achieve their business goals. Manage the Beyond Training & Certification process fo...

Customer Success Manager

Advantive

Remote

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of our software products and solutions to retain and grow reve...

Customer Success Manager II - Enterprise

Lyra Health

United States

$106,000 - $163,000 a year

Serve as the primary relationship owner for our Enterprise segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...

WARRANTY CUSTOMER CARE MANAGER

Fischer Homes

Missouri, United States

Enjoy working with customers and providing excellent customer service, even when that isn't giving them everything they may ask for. Possess a process-oriented approach to troubleshooting. Seek out the root causes of issues to dev...

Customer Experience Manager

Cev Multimedia Llc

Remote

None. Onboards new customers, building customer success plans, ensuring customers are rostered and trained on the platform. Conducts back to school meeting and mid-year review meeting. Provides high level of nurturing to support t...

Customer Success Manager

Politemail Software

Remote

Serve as the Customer Success contact post-sale, beginning at onboarding and taking collaborative ownership through the entire customer lifecycle, including training and continual support. Collaborate daily with the Implementation...

Customer Experience Manager- State Farm Team Member

Ramona Deculus State Farm Agency

Texas, United States

$45,000 - $100,000 a year

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage...

Manager, B2B Customer Success - Capital One Software - (Remote)

Capital One

Remote

Cultivating trust and building relationships with business customers. Helping customers identify, document, measure, and achieve their desired business outcomes. Creating Customer Success plans and conducting periodic business rev...

Customer Service Manager

Stella-Jones Corporation

Remote

Lead and manage a team of exempt and non-exempt employees; providing guidance, support, and fostering a positive work culture within the Customer Service department. Ensure the supervisors are equipped with the necessary skills an...

Customer Success Account Manager

Localstack

Remote

$180,000 - $220,000 a year

Own and manage customer accounts, acting as the primary point of contact responsible for overall account health. Drive customer renewals and manage the end-to-end renewal process, ensuring a high rate of retention. Identify and pu...

Sr Manager, Customer Development

Aspire Bakeries

Remote - New York, United States

Manage key customer relationships and accounts to achieve all volume and value goals. Serve as expert on assigned customers and develops strategic customer plans that align with company goals and objectives.. Collaborate with VP t...

Senior Manager, Customer Success (Mandarin)

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

Customer Care Manager IV

Lumen Technologies

Remote - United States

Partner closely with sales and service delivery eco-systems to understand and implement sold solutions. Provide critical date management and escalation support to meet committed delivery objectives. Validate order details for sold...

Senior Manager, Enterprise Customer Success

Muck Rack

United States

Attract, hire, onboard, coach, and retain top Customer Success Managers while implementing performance management strategies to ensure your team consistently attains and exceeds quota. Assess, forecast and mitigate any risk of ch...

Strategic Customer Success Manager

Edb

United States

Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.. Create and implement individual Customer Success Plans by assessing, identifyin...