Top Jobs in Bergen, NJ

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38 Best Customer Experience Lead Jobs in Bergen, NJ, USA (Hiring Now!)

Company	York State Department Of Labor
Address	New York, NY
Category	Information Technology
Date Posted	3 weeks ago See detail

Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

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Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

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Customer Experience Coor -Marshalls Route 17s Paramus

Marshalls

Paramus, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Senior, Consumer Insights - Customer Experience

Macy’s

New York, NY

$102,960 - $171,600 a year

Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...

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Customer Experience Coor

Tj Maxx

Westwood, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Senior UX Design Lead - User Experience

Factset Research Systems Inc.

New York, NY

Lead UX design for assigned business unit, including ground-up designs and enhancements to existing products, developing applications for mobile, tablet, and desktop. Collaborate with user research to analyze research and data; ga...

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Retail Customer Experience Associate, Cross County - Full Time - Now Hiring

Macys

Yonkers, NY

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

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Customer Experience Analyst

Etoro

Hoboken, NJ

$62.9K - $79.7K a year

Texas Florida Arizona Deliver exceptional service to our US clientele through chat, phone, and email channels, showcasing the highest levels of customer support. Serve as a representative of the company and its products, embodying...

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Retail Customer Experience Coordinator

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

4 weeks ago seen See more...

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Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

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Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

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Guest Experience Lead (GEL)/Hospitality Ambassador (HA)

Mcdonald's

Flushing, NY

Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need. Expertly handle guest concerns and know when it is appropriate to bring an issue to management. Assisting g...

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Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

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Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

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Event Emcee & Customer Experience

Qbk Sports

Sunnyside, NY

From $16 an hour

Have excellent customer service skills. Get and keep people engaged in programs (parties, leagues, tournaments, or special events). Keep events running smoothly and on time. Cover the desk when necessary. Cover the bar as necessar...

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Customer Experience Agent

Ramp Financial

New York, NY

$48.6K - $61.6K a year

Work directly with some of the fastest growing companies in the US Help us maintain an industry leading satisfaction rate with our customers Help Ramp scale effectively by handling support requests over phone, email and chat Own a...

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Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

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Now Hiring Customer Experience Coor

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Employee Events and Experience Lead

Squarespace

New York, NY

$105,500 - $170,200 a year

Lead the strategic brainstorming and end-to-end management of in-person and virtual events that amplify and cement our strategy, vision, values and major milestones. Conceptualize and design large-scale global events, including ov...

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Customer Experience Manager

Ikea

Elizabeth, NJ

What you'll need to haveMinimum Years of Experience: 7 Previous retail experience required. Previous management and leadership of large teams or groups required. Proven track record with developing high level leaders Previous...

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Associate Director, Customer Experience

Merck

Rahway, NJ

Working with stakeholders from across the enterprise to ensure alignment and implementation of opportunity spaces identified through the Customer Experience strategy.. Work closely with the Customer Experience directors to enable...

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Customer Service Manager, Airport Customer Experience

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...

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