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27 Best Customer Experience Lead Jobs in Bergen, NJ, USA (Hiring Now!)

Company	Sap
Address	New York, NY
Category	Information Technology
Job type	Regular Full Time
Date Posted	2 weeks ago See detail

SAP Customer Experience (CX) Journey Lead

Sap

New York, NY

Lead cross functional workshops across board areas including M&S, CS, PE, T&I organizations to develop customer journeys and services maps. Leverage human-centered design principals to create compelling experiences as applied to c...

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Senior Manager, Amazon Customer Experience – L'Oreal LUXE Division

L'oreal

New York, NY

$119,900 - $170,800 a year

Oversee Amazon site experience and continuously seeking out opportunities to make digital experiences friction-less for consumers and support evolving business objectives Drive CX excellence to increase conversion and engagement,...

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Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

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Customer Experience Coor -Marshalls Route 17s Paramus

Marshalls

Paramus, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Customer Experience Coor

Tj Maxx

Westwood, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Senior, Consumer Insights - Customer Experience

Macy’s

New York, NY

$102,960 - $171,600 a year

Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...

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Retail Customer Experience Coordinator

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

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Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

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Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

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Guest Experience Lead (GEL)/Hospitality Ambassador (HA)

Mcdonald's

Flushing, NY

Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need. Expertly handle guest concerns and know when it is appropriate to bring an issue to management. Assisting g...

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Customer Experience Manager

Ikea

Elizabeth, NJ

What you'll need to haveMinimum Years of Experience: 7 Previous retail experience required. Previous management and leadership of large teams or groups required. Proven track record with developing high level leaders Previous...

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Customer Service Manager, Airport Customer Experience

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...

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Senior UX Design Lead - User Experience

Factset Research Systems Inc.

New York, NY

Lead UX design for assigned business unit, including ground-up designs and enhancements to existing products, developing applications for mobile, tablet, and desktop. Collaborate with user research to analyze research and data; ga...

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