Contact Center Supervisor jobs in Irving, TX

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CALL CENTER SUPERVISOR

Manages a team of assigned customer care experts and ensures they comply with company guidelines particularly related to quality of service and CSAT. . Monitors or reviews calls or other correspondence between experts and customer...

CompanyMoxie Pest Control
AddressIrving, TX
CategoryInformation Technology
Job typeOther
Date Posted 7 days ago See detail

Call Center Supervisor

Moxie Pest Control

Irving, TX

Manages a team of assigned customer care experts and ensures they comply with company guidelines particularly related to quality of service and CSAT. . Monitors or reviews calls or other correspondence between experts and customer...

Operations Center Contact Agent

Cleanleaf Energy, Llc

Irving, TX

Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis. Coordinate with Regional Managers on communications with customers regarding site responses and issues ....

Call Center Sales Supervisor

Mci Careers

Dallas, TX

Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performan...

Shift Supervisor Convention Center Overnights

Allied Universal

Dallas, TX

Make emergency notifications as necessary pursuant to site Post Orders. Provide direction and instruction to subordinates regarding the performance of their duties. Cross-training officers to make them more versatile and run site...

Full Time Call Center Floor Supervisor

Cec Entertainment Concepts, L.p.

Irving, TX

$30.7K - $38.8K a year

Performs all duties and responsibilities in support of field services and operations. Supports the Corporate Objectives including: If you are not serving the Guest, serve someone who is.. Provide professional phone support to th...

Contact Center Representative - Remote

Lq Digital

Dallas, TX

Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

Member Services (Call Center) Supervisor

Neighborhood Credit Union

Dallas, TX

Provides an exemplary member experience by demonstrating caring, knowledge, professionalism, accuracy, and necessary follow-up when managing a members concern or request. Assists in managing the Call Center daily activities as ne...

Assistant Manager, Contact Center

Axs

Dallas, TX

Directs the Contact Center's day-to-day activities. Manages day to day operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and...

Fulfillment Center Supervisor (Weekend)

Cart.com

Dallas, TX

$53.6K - $67.9K a year

Manage a team of associates ranging from 10-30 team members Manage time tracking, time off, and approve timecards for your team Be comfortable running metrics and reports to establish team performance and share updates with the br...

Contact Center AI (CCAI) Presales Solution Architect

Capgemini North America

Dallas, TX

If you have a passion for Contact Center transformation, conversational AI, and driving stellar customer experiences, an interest in Google Cloud Platform, and the ability to translate technical concepts into business value, then...

Supervisor - Call Center

Maximus

Dallas, TX

Supervise the work of Federal Student Aid (FSA) CSRs to ensure adherence to quality standards, deadlines, following procedures, and correcting errors and resolving problems as needed. Interview and recommend hiring and promotion o...

Contact Center Representative

Integrity Marketing Group

Addison, TX

$33.7K - $42.7K a year

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Call clients and customers to inform t...