Call Quality jobs in Weehawken, NJ

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CALL CENTER QUALITY ANALYST/TRAINING DEVELOPMENT

Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...

CompanyEnlightened Inc.
AddressJersey City, NJ
CategoryInformation Technology
Salary$31.35 an hour
Job typeFull-time
Date Posted 2 months ago See detail

Call Center Quality Analyst/Training Development

Enlightened Inc.

Jersey City, NJ

$31.35 an hour

Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...