Address
Form of workJob Description
JOB DUTIES
• Import/Domestic Purchasing
- Process orders accurately and efficiently.
- Provide support and guidance to franchisees in SCM field.
- Purchase goods from local vendors and manage inbound reports.
- Plan weekly outbound orders between centers and handle customer services.
- Analyze sales orders, forecast demands, and manage stock quality control.
- Suggest SCM strategies and manage announcements on system boards.
- Collaborate with cross-functional teams, vendors, and distributors.
- Process return requests and handle invoice processing.
• Logistics and Inventory Management
- Supervise manufacturing operations, ensuring productivity and efficiency.
- Manage product manufacturing and expiration dates, addressing FIFO issues.
- Reconcile physical inventory records, maintain accurate records, and report any issues.
- Participate in monthly physical inventory checks and publish performance reports.
• Planning
- Supervise the sourcing of frozen dough, cake, package, and raw materials, including monitoring delivery and pricing processes.
- Oversee the planning of production work schedules to ensure timely delivery of final products to customers.
- Forecast demand for stock and packages
• Customer Service:
- Interact directly with customers via telephone, email, or in-person interactions.
- Respond promptly to customer inquiries and resolve issues effectively.
- Handle and resolve customer complaints in a timely manner.
QUALIFICATIONS & SKILLS:
• Bachelor's Degree with at least 3year experience in related field
• Preferred similar experiences of logistics and warehouse operations
• Strong financial acumen is a plus
• Data analysis skills
• Must have strong communication skills both written and verbal
• Must possess strong responsibility, accurate decision and ability to have attention on details
• Preferred additional experiences of food industry
• Must be proficient with Word, Excel and PowerPoint
• Must thrive in a team environment but be able to take initiative and work independently.
• Must be bilingual in Korean and English
• Import/Domestic Purchasing
- Process orders accurately and efficiently.
- Provide support and guidance to franchisees in SCM field.
- Purchase goods from local vendors and manage inbound reports.
- Plan weekly outbound orders between centers and handle customer services.
- Analyze sales orders, forecast demands, and manage stock quality control.
- Suggest SCM strategies and manage announcements on system boards.
- Collaborate with cross-functional teams, vendors, and distributors.
- Process return requests and handle invoice processing.
• Logistics and Inventory Management
- Supervise manufacturing operations, ensuring productivity and efficiency.
- Manage product manufacturing and expiration dates, addressing FIFO issues.
- Reconcile physical inventory records, maintain accurate records, and report any issues.
- Participate in monthly physical inventory checks and publish performance reports.
• Planning
- Supervise the sourcing of frozen dough, cake, package, and raw materials, including monitoring delivery and pricing processes.
- Oversee the planning of production work schedules to ensure timely delivery of final products to customers.
- Forecast demand for stock and packages
• Customer Service:
- Interact directly with customers via telephone, email, or in-person interactions.
- Respond promptly to customer inquiries and resolve issues effectively.
- Handle and resolve customer complaints in a timely manner.
QUALIFICATIONS & SKILLS:
• Bachelor's Degree with at least 3year experience in related field
• Preferred similar experiences of logistics and warehouse operations
• Strong financial acumen is a plus
• Data analysis skills
• Must have strong communication skills both written and verbal
• Must possess strong responsibility, accurate decision and ability to have attention on details
• Preferred additional experiences of food industry
• Must be proficient with Word, Excel and PowerPoint
• Must thrive in a team environment but be able to take initiative and work independently.
• Must be bilingual in Korean and English
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