Address
Form of workPURPOSE:
The Public Areas Attendant is responsible for maintaining the cleanliness of the Lobby, Pool, Public areas, back of the house and offices. In addition, the Public Space Attendant refreshes and maintains the cleanliness of the public bathrooms around the hotel and performs special projects for the Housekeeping Staff and does so without disrupting any of the daily functions of the hotel or without disturbing guests.
ESSENTIAL FUNCTIONS:
- Walk all assigned areas at beginning and end of shift; remove newspapers, pick up and replace towels in pool area, empty trash containers, and ash urn in public areas into proper containers. Dusts all tables, lamps, and ledges in all public areas and corridors and other assigned areas. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights.
- Maintains supply levels in the public areas, i.e. pads and pencils, toilet paper, and Kleenex. Maintains and cleans all public washrooms, checking twice each hour. Makes routine checks of all public areas to ensure cleanliness. Maintains the cleanliness of all windows, glass, and doors in public and employee areas.
- Checks elevators, pool area, mops floors, cleans carpets, and polishes brass as necessary. Maintains elevator tracks. Performs cleaning tasks in public areas, including vacuuming, sweeping, moping, and collecting garbage.
- Clean public and employee restrooms and showers. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
- Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventive or other maintenance issues in public areas or guest rooms.
- Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Follow all company and safety and security policies and procedures. Report all guest issues and complaints to management
- Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.
NON-ESSENTIAL FUNCTIONS:
- Coordinate with Housekeeping Supervisor on work priorities, provide assistance, attend meetings as required by management.
- Perform special projects and other responsibilities as assigned.
OTHER PERSONNEL ISSUES:
- Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
- Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
- Report any unusual occurrences and/or request to Management
- Read and abide by all the regulations and rules of conduct stated in the employee handbook.
JOB REQUIREMENTS:
Education: No formal education needed
Experience: Prior housekeeping experience desirable
Skills and Abilities: Must be able to communicate in English; Self-starting personality with an even disposition; Ability to meet standards of appearance; Can communicate well with guests
No. of employees supervised: None_____ employees
Hours Required: 8-Hour Day/40-Hours Week; Scheduled days and times may vary based on need
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry chute, removing room service trays and carrying dirty dishes to service area.
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Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pickup. Bending would be required to retrieve dirty dishes; trash receptacles.
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Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
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Continuous Standing Describe the reasons to include time period and frequency.
Continuously standing and/or walking to accomplish all that is required for position.
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Climbing Stairs: Up to approx. 40 steps 15 % of 40 hour week(time period)
Ladders: Up to approx. 5 Feet 5 % of 40 hour week (time period)
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Driving Describe type of vehicle, distances, % of time involved and frequency.
X No Driving Required.
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Work Environment Inside: 95 % of 8 hours
(time period)
Outside: 5 % of 8 hours
(time period)
Describe any abnormal temperature exposures: None
Hearing Critical X Moderate Minimal
Explain: Guests approach with requests and questions. Heavy communication with housekeepers/supervisory staff, room attendants, supervisor.
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Vision X Critical Moderate Minimal
Explain: To assess required reaction to meet standards.
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Speech Critical X Moderate Minimal
Explain: Guests approach with requests and questions. Heavy communication with housekeepers/main linen room attendant, supervisor.
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Literacy Critical Moderate X Minimal
Explain: Can utilize alternate training tools.
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Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.
Standard Housekeeping cleaning chemicals.
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Protective Clothing Type:Gloves (MANDATORY) Approx. 10 % of 8 hours (time period)
Type: Goggles Approx. 20 % of 40 hours-------------------------------------------------------------------
Equipment Operation List type of equipment and frequency of use.
Vacuum cleaner, mop
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Other Considerations
x None.
Qualifications
