Public Space Attendant - Ironworks Hotel

Description

THE TEAM

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe that THE STATUS QUO SUCKS and we do everything we can to live by that motto.

THE PLAYER

The Public Space Attendant is a dynamic role that covers multiple areas of the housekeeping department. You will maintain the hotel's public areas and grounds at a high level of cleanliness and organization in accordance with the company's standards while providing excellent customer service to hotels guests. You will also provide guests with a fully stocked and well maintained mini-bar on a consistent basis throughout a guest's stay. You will clean mini-bars regularly and maintain a fully stocked inventory of all mini-bar items. You will inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to the guest's departure. Additionally, you will maintain all aspects of handling guest linens, including preparation of soiled linen for wash, finishes, inspections, folding and storing of clean linens.

EVERY DAY, YOU WILL

• Clean and sanitize assigned public areas in accordance with company and franchise policy. Assist the executive housekeeper as needed with deliveries, cots, cribs, trash, etc. Assists front desk associates with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours.
• Ensure hotel equipment, such as carts, vacuums, and any other housekeeping equipment are maintained properly and secured.
• Ensure cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy.
• Provide excellent customer service that goes above and beyond, to the hotels guests. Immediately address guest's requests.
• Maintain, track and complete daily worksheet of mini-bar stock.
• Replenish mini-bar items in rooms.
• Maintain mini-bar pantry including par stock, organization and cleanliness.
• Ensure products in mini-bar are not expired. Comply with procedure to remove expired products as necessary.
• Ensure rotation of all mini-bar products.
• Maintain assigned mini-bar carts.
• Maintain and complete assigned floors and rooms requesting mini-bar service.
• Examine laundered items to ensure cleanliness and serviceability.
• Sweep, mop, and maintain cleanliness of laundry room.
• Store folded laundered items in linen supply area.
• Conduct inventories as assigned by the Housekeeping Manager
• Keep linen area clean, stocked and organized.
• Be properly attired in uniform and name tag in accordance with company grooming and uniform policy.

Requirements

YOU WILL BE GREAT AT GERONIMO HOSPITALITY GROUP IF

• You have a high school diploma or equivalent
• Houseman/housekeeping
• Customer service experience
• Strong organizational skills, and attention to detail.
• Must be able to frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.