Public Health Assistant

Duties and Responsibilities:

• Coordinates and schedules all dental, medical and transportation appointments for the MCC Clinic.
• Coordinates patient dental appointments with the current Dental Provider.
• Submits and tracks dental referrals.
• Mails patient dental appointment cards.
• Monitors patient dental attendance.
• Assists patients with establishing primary care appointments for patient who choose a primary care provider at Tandem Health.
• Mails patient appointment letters.
• Provides patient reminder calls and assesses patient transportation needs.
• Schedules follow-up appointments for patients before they leave.
• Provides follow-up on all broken appointments to minimize patients falling through the cracks and becoming lost to care.
• Maintains a ready-call list and fills broken and cancelled appointments to maintain clinic flow.
• Monitors clinic flow. 
• Provides treatment adherence counseling to RW ADAP recipients.
• Monitors appointment/medication adherence via the following encounter methods: face-to-face, home visits, pharmacy calls and/or telephone. 
• Tracks patient medication clinic deliveries.
• Assists with completing/submitting patient ADAP recertification forms as needed.
• Coordinates transportation with the Patient Transporter.
• Provides indirect supervision to the Patient Transporter.
• Resolves all patient related transportation issues.
• Maintains patient dental, medical, treatment adherence and transportation usage via the Provide Enterprise (PE) data system. 
• Performs other duties as assigned by supervisor.

Qualifications:

High School Diploma or GED required.  A minimum of 4 years of related work experience or a Bachelor's degree in a related field, or an equivalent combination of education and work experience.  Must be flexible as to the changing needs of the center.  Must be a team player at all times. Must possess and maintain a South Carolina driver's license.