Public Engagement Producer

Why MoPOP?

We're really glad you're thinking about joining the team at MoPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.

MoPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff , be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you'd be into, we'd love to hear from you!

MoPOP's Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility 

Our mission is to make creative expression a life changing force by offering experiences that inspire and connect our communities. A nonprofit grounded in five core values, open arms, creative exchanges, light bulb moments, pursuing excellence, and excitement, MoPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional " isms," as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.

We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MoPOP employees to be part of our DEIA journey.

Position Summary:

The Public Engagement Producer's primary responsibilities are to plan and execute inspiring, creative public programs (both in person and online) in support of MoPOP's exhibitions and mission. Our programs serve the public, including diverse communities of fandoms, artists, creators, collaborators, and the pop culture curious. This includes coordinating and ensuring smooth implementation of various on going programs for all ages at the museum and administering daily operations within the department. This position works collaboratively with other departments to contribute public programming components for institution based exhibits and signature events.

Essential Job Duties (other duties as assigned):

• Conceive of and plan compelling public programs grounded in MoPOP's mission and strategic vision and inspired by MoPOP's content.
• Manage multiple public programs in collaboration with other departments and community partners from initiation to execution, including planning, budgeting, artist management, contracting and coordination of vendors, scheduling, venue layout and decor, staffing schedules, funding, and resources.
• Organize activities and tasks of program and support personnel, including interns, volunteers, and MoPOP staff, to ensure each program or event progresses on schedule, within prescribed budget, and with its desired impact on visitors.
• Build and sustain relationships in the community with external partners, artists, donors, sponsors, and program participants.
• Provide administrative support for Public Programs and Education, including billing, budgeting, contracting, reimbursements, account management with external vendors and artists.
• Support in development of marketing and promotion of museum and community public programs.
• Create and implement a consistent system of tracking visitor experience feedback and recommending improvements in terms of program quality and administrative process.
• Work as part of interdepartmental teams within MoPOP to identify needs and develop new programs and/or support initiatives.
• Budget planning and management of various public programs.

• Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
• Contribute to a consistent customer service standard across all departments.
• Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.
• Commitment to participating in anti racism work, learning about the ways institutional racism impacts the workplace, and supporting teammates in operationalizing DEIA strategies in the department.

Qualifications (Education/Experience/Certifications):

• At least two (2) years experience working in a related field with an emphasis on creating, developing, organizing, and sustaining programs with a public and/or customer serviced based mandate, including but not limited to arts outreach, educational programming, or community events.

• Ability to work independently as well as in collaboration with multiple team members in the department and across the organization possessing excellent verbal and written communication skills.
• Sound judgment and problem solving skills; ability to understand when to escalate questions and issues to appropriate parties.
• Excellent interpersonal and communication skills and demonstrated customer service orientation.
• Experience contracting and overseeing third party contractors.
• Ability to create and maintain annual budgets, profit and loss documentation, and revenue projections.
• Demonstrated attention to detail, with strong organizational skills to manage a continuous workflow with several competing priorities which shift day to day.
• Flexibility to handle multiple requests simultaneously and a strong ability to analyze and resolve problems.
• Thorough understanding of working within non profit arts organizations and arts related institutions
• Knowledge of Seattle area arts and/or community institutions and the programs involved with community outreach, creative youth, artist development, education, or public programming.

Benefits

This regular full time position includes Medical/Vision insurance, Dental insurance, Life/AD&D/LTD insurance, 3.08 hours of accrued Vacation per bi weekly pay period, Seattle Sick/Safe, 2 to 7 Floating Holidays dependent on hire date, 8 Company Holidays paid throughout the year, EAP, 401k plan with vested match schedule once eligible, and subsidized transportation benefits for Orca Pass or parking.

Please email jobs@mopop.org if you need reasonable accommodations during the application or hiring process.