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The Administrative Assistant is a pivotal role within our organization, providing essential support to Ticketing leaders and ensuring the smooth operation of business unit activities. This position encompasses a wide range of responsibilities, including business operations support, planning, data entry, invoicing, and managing pending tasks. The ideal candidate will be a highly organized individual possessing a diverse skill set, with strengths in internal communications, calendar management, proficiency in Microsoft and Goole Suite applications, adaptability, professionalism, and relationship-building abilities. This position will also be responsible for other duties as assigned by leaders and team members within the business unit. This position must support the organization's mission, vision, and values by exhibiting the following behaviors: excellence, competence collaboration, and innovation.
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external family members and demonstrate ongoing development.
Responsibilities
Job Compentencies:
In this position, the following competencies will contribute to the employee's success:
Communication, Adaptability, Learning on the Fly.
Qualifications
EEO Statement
*SS&E is an Equal Opportunity Employer*
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time.
The Administrative Assistant is a pivotal role within our organization, providing essential support to Ticketing leaders and ensuring the smooth operation of business unit activities. This position encompasses a wide range of responsibilities, including business operations support, planning, data entry, invoicing, and managing pending tasks. The ideal candidate will be a highly organized individual possessing a diverse skill set, with strengths in internal communications, calendar management, proficiency in Microsoft and Goole Suite applications, adaptability, professionalism, and relationship-building abilities. This position will also be responsible for other duties as assigned by leaders and team members within the business unit. This position must support the organization's mission, vision, and values by exhibiting the following behaviors: excellence, competence collaboration, and innovation.
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external family members and demonstrate ongoing development.
Responsibilities
- Provides comprehensive administrative support to Ticketing leaders, including filing and organizing new member contracts, distributing messages from clients to appropriate sales and service representatives, and maintaining well-organized and easily accessible documents.
- Assist in invoicing, expense reporting and recording of customer activities - handling data entry tasks with precision and attention to detail.
- Monitor and manage pending tasks, tracking progress and follow-ups to ensure timely completion.
- Coordinate and schedule meetings, appointments and events as required by business unit leaders.
- Provides administrative support to management through calendar and inbox management.
- Collaborates to improve processes and organize projects to service all season ticket member and prospect accounts.
Job Compentencies:
In this position, the following competencies will contribute to the employee's success:
Communication, Adaptability, Learning on the Fly.
Qualifications
- Reliable transportation.
- Superior verbal and written communication skills
- Ability to provide active listening and conflict management skills
- Must be detail-oriented and highly organized with an ability to simultaneously handle multiple tasks and adapt to change quickly
- Ability to navigate effectively within an arena setting to visit clients.
- Ability to protect proprietary information and keep sensitive information confidential to the public.
- Must be able to work minimum 20 hours per week.
EEO Statement
*SS&E is an Equal Opportunity Employer*
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time.
