PT Temporary Support Position, Healthcare Administration

ROLE: Aid and support to the Program Director, Assistant Director/Academic Advisor, and faculty/staff of the Healthcare Programs, and academic advising to all students in the MHA and MPH programs. All activities of this position are to contribute to the fulfillment of the mission of the University, School of Health and Human Sciences, and the Healthcare Programs. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily. Duties may include any or all the following, depending on the specific assignment. Specific duties will be identified by the Supervisor for each work assignment.

• Academic advising for MHA and MPH students.
• Provide educational guidance and assistance for students by planning schedules, recommending courses, and determining appropriate education solutions for different types of students.
• Follow through and track the advancement of students.
• Assist students in course registration.
• Assist with providing counseling for students working with difficult courses or life challenges that may interrupt degree completion.
• Provide written documentation upon request.
• Transfer necessary documents to different departments, schools, or districts upon request.
• Effectively communicate institutional standards for graduation.
• Maintain current census and student records.
• Assist Program Director in course preparation (i.e. Canvas prep, instructor prep, etc)
• Assist Program Director in gathering data for accreditation reports (CAHME and CEPH).
• Assist Program Director with recruiting and orientating new students.

Academic advising for MHA and MPH students.

Provide educational guidance and assistance for students by planning schedules, recommending courses, and determining appropriate education solutions for different types of students.

Follow through and track the advancement of students.

Assist students in course registration.

Assist with providing counseling for students working with difficult courses or life challenges that may interrupt degree completion.

Provide written documentation upon request.

Transfer necessary documents to different departments, schools, or districts upon request.

Effectively communicate institutional standards for graduation.

Maintain current census and student records.

Assist Program Director in course preparation (i.e. Canvas prep, instructor prep, etc)

Assist Program Director in gathering data for accreditation reports (CAHME and CEPH).

Assist Program Director with recruiting and orientating new students.

EDUCATION AND/OR EXPERIENCE:
BA or equivalent; or three years related experience and/or training; or equivalent combination of education and experience.
QUALIFICATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Highly organized; ability to coordinate many schedules.
2. Ability to prioritize tasks, work in an unsupervised environment, and work efficiently and effectively under pressure.
3. Possess knowledge and understanding of the Microsoft Office Suite (Word, Excel, PowerPoint, Access) and G-Suite applications.
4. Maintain a sense of humor in meeting conflicting expectations.
5. Respect and maintain the confidentiality of work done for the faculty (FERPA).
6. Willingness to learn new or additional job-related tasks.
7. Initiative to devise ways to improve the flow of work.
8. Ability to work with the distractions.

Highly organized; ability to coordinate many schedules.

Ability to prioritize tasks, work in an unsupervised environment, and work efficiently and effectively under pressure.

Possess knowledge and understanding of the Microsoft Office Suite (Word, Excel, PowerPoint, Access) and G-Suite applications.

Maintain a sense of humor in meeting conflicting expectations.

Respect and maintain the confidentiality of work done for the faculty (FERPA).

Willingness to learn new or additional job-related tasks.

Initiative to devise ways to improve the flow of work.

Ability to work with the distractions.

LANGUAGE SKILLS:

1. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
2. Ability to write routine reports and correspondence.
3. Ability to write routine reports and correspondence and speak effectively to students, families or employees of the university.

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to write routine reports and correspondence and speak effectively to students, families or employees of the university.

MATHEMATICAL SKILLS:

1. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
2. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY:

1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
2. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

ATTITUDE AND DEMEANOR:

1. Be an individual of prayer and Christian maturity.
2. Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position.
3. Maintain a flexible and innovative attitude toward change.
4. Desire to be proactive and create a positive experience for others.
5. Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public.
6. Develop and maintain positive relationships with all who come into contact with this department.
7. Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university.
8. Maintain confidentiality on matters pertaining to this office and the campus as a whole.
9. Constantly strive to improve performance.

Be an individual of prayer and Christian maturity.

Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position.

Maintain a flexible and innovative attitude toward change.

Desire to be proactive and create a positive experience for others.

Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public.

Develop and maintain positive relationships with all who come into contact with this department.

Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university.

Maintain confidentiality on matters pertaining to this office and the campus as a whole.

Constantly strive to improve performance.

SAFETY:
Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations and for continuously practicing safety while performing tasks.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. Repetitive motions sitting at a keyboard
3. Rising and sitting repeatedly
4. Climbing stairs and walking to other offices
5. Ability to lift, pull, grasp, stoop and reach to utilize 5-drawer file cabinets
6. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Repetitive motions sitting at a keyboard

Rising and sitting repeatedly

Climbing stairs and walking to other offices

Ability to lift, pull, grasp, stoop and reach to utilize 5-drawer file cabinets

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. It includes office equipment, such as phones, computers, copy machines, and people interaction.