Psychiatric Registered Nurse

Changing Lives, Saving Lives

Provident was founded in 1860 and has been helping those in need ever since. First established to address homelessness and feed the hungry, our mission has adapted to the needs of our community over time. We rebranded to Provident Behavioral Health in 2019 to underscore that all client services are delivered with the vision and commitment of being the leader in providing exemplary behavioral health services. We advocate for the most vulnerable and underserved in the greater St. Louis community and our mission – building brighter futures through exceptional behavioral health services, especially for those with the greatest need – drives us to provide access to services to anyone in need.

As a part of the Provident team, you will enjoy the following perks:

The people: We have a great and growing team of welcoming, encouraging, passionate employees who are ready to lend a hand to get you started on your path with Provident.

Fantastic benefits: Our benefits package includespaid time off; medical, dental, vision, wellness stipend, and life insurance; long-term disability; and an excellent employee assistance program. In addition, we offer a fully paid Wellness Week between December 25th and January 1st to reset and renew yourself.

Your work and opinions matter: If you have an idea of how to improve something, we are more than open and want to hear about it. Your ideas are listened to and taken into consideration. Your work directly impacts the lives you interact with every day.

Perks for this specific role: No weekends, No overnights, Paid holidays

We are adding a Psychiatric Registered Nurse (RN) to primarily work alongside Provident’s Psychiatric Mental Health Nurse Practitioners (PMHNP) in the Psychiatric Services department at Provident. As the Psychiatric RN, you will assist adult and youth clients with behavioral health issues seeking psychiatric services. You will also be coordinating client care, scheduling appointments, addressing client calls and medication questions, checking clients in and out, taking vitals (ex. blood pressure and pulse, height, weight, waist circumference, temperature), assisting with insurance pre-authorization, client charting, reconciling medications, collecting copays and fees, taking inventory of supplies and medication samples, performing urinalysis and other minor procedures, general office management duties, and caseload management of clients. The role will work out of one or more Provident office sites in the St. Louis metro area. This position will also serve as a member of the agency’s Safety Team.

In addition to being an important part of our Psychiatric Services Department, you will also spend 20% of your time at Provident’s Mary Ryder Home, an Intensive Residential Treatment Setting (IRTS) to provide oversight and coordination of nursing and medical protocols and individual needs. The IRTS program houses 5 to 16 older adult women with chronic and persistent mental illnesses. Work hours are Monday through Friday and align with Psychiatric Services department hours when clients are seen (between 7:30 AM and 8:00 PM). Hours on-site at Mary Ryder Home will also fall between Monday and Friday during normal Provident business hours with NO overnight or weekend hours required.

What you’ll do:

• Work with youth and adult clients (ages 5+) presenting with behavioral health issues
• Provide client education and assist with the assessment process
• Measure vital signs such as manual or electronic blood pressure and pulse, height, weight, waist circumference, and temperature; record information in the client’s Electronic Health Record (EHR), and immediately notify PMHNP of any out of normal ranges
• Greet clients and their family/friends, escort to consult rooms, and assist clients with the completion of paperwork and assessment forms
• Conduct medication reconciliation to gather all current prescribed and over-the-counter medications/supplements a client is currently taking and enter information in the client’s EHR
• Interview clients, gather and note/enter any changes in their health history and pharmacy, ensure an accurate list of all current OTC and prescribed medications/vitamins/supplements and allergies, and inquire and note/enter the pregnancy/nursing status for all female clients
• Manage medication refill requests and call in refills, as appropriate and approved by PMHNP
• Obtain and complete preauthorization from insurance companies for medications prescribed by PMHNP
• Coordinate ordering and obtaining results from lab work and genetic testing for clients
• Interpret lab results and communicate results to PMHNPs
• Utilize clinical judgments to address client medication questions and issues, consulting with PMHNPs as needed
• Review medical records and medication administration entries for Mary Ryder Home residents
• Provide training to Mary Ryder Home staff on medication-related practices and best practices for caring for residents with behavioral health needs
• Evaluate psychiatric services provided to determine appropriate CPT coding to maximize billing efficiency and accuracy
• Coordinate client care: scheduling appointments, linking with referrals, responding to client phone calls, scheduling follow-up services, coordinating discharge planning, and communicating with pharmacies and insurance companies
• Provide referrals and link clients with additional services that support their treatment plan (i.e. Counseling, physical health screening, psychological testing)
• Complete records in EHR including progress notes, collateral notes, outcome measures, and billing entries in a timely and accurate manner
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job duties, including but not limited to, financial and client information
• Maintain a clean, organized work environment to provide comfortable and professional client care
• Maintain compliance with HIPAA privacy and security standards
• Actively participate in all agency and department education, training, and in-services to confirm understanding of new information or changes to established clinical policies and procedures
• Actively participate in team meetings and supervision
• Record all services performed for accurate billing for services provided in compliance with all local, state, and federal laws, as well as payor rules and regulations
• Serve as a safety team member, participating in quarterly team meetings, completing monthly safety reporting, evaluating the environment of care for possible safety concerns, ensuring infection prevention and control practices are followed, providing education and training to colleagues on safety policies and procedures, and additional safety-related projects and assignments
• Additional duties, as assigned

What we need you to have:

• Current Licensure as a Registered Nurse (RN) in Missouri
• Nursing Degree (Associate’s or Bachelor’s level) from an accredited school of nursing
• Experience taking vitals (height, weight, blood pressure, and temperature) and charting in electronic health records
• Experience in a behavioral health setting (inpatient, residential, intensive outpatient, or outpatient)
• Interpreting lab results
• Must be able to lift up to 50lbs
• Reliable transportation to work at Provident’s multiple office locations

What we would like to you have:

• Bachelor’s Degree in nursing from an accredited school of nursing
• Medical Billing & Coding certification or training
• Coursework or training in mental illness and behavioral health issues
• Experience completing medication preauthorization with insurance companies
• Medical billing and coding experience
• Patience, positive attitude, friendly demeanor, and great customer service
• A team player and a person that can multi-task, with a willingness for continuous learning
• Must possess the ability to express empathy while managing client needs for expediency
• Excellent verbal and written communication skills
• Time and project management skills
• Excellent organizational and interpersonal skills, with a friendly, professional, customer-service demeanor required

Provident Behavioral Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.