Psychiatric Administrative Assistant Bilingual

Job Details

Level
Undisclosed

Job Location
Long Beach Location - Long Beach, CA

Remote Type
N/A

Position Type
Undisclosed

Education Level
Undisclosed

Salary Range
Undisclosed

Travel Percentage
Undisclosed

Job Shift
Undisclosed

Job Category
Undisclosed

Description

Psychiatric Administrative Assistant

Be the reason a child thrives

www.all4kids.org

Have you set a New Year's resolution for 2023 yet that involves switching careers and making a change in a child's life? Then look no further; dance your way into a new career at Children's Bureau! From weekly virtual employee engagement events that range from stretch and meditation to staff dance offs; Children's Bureau is the place for you!

Here at Children's Bureau, we see the value in everyone! We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

• Did you know that Children's Bureau was selected as one of the Best Places to Work and was rewarded the DEI Non-profit of the Year Award this year by the Los Angeles Business Journal?
• Did you know that Children's Bureau won the global BEST award for Children's Bureau University for two years in a row?
• Looking for exceptional benefits such as medical, vision, dental, 401(k), life insurance and a Flexible Spending Account?
• Did you know you would be eligible for the Public Service Loan Forgiveness (PSLF)?
• Are you looking to be a part of an organization that cares about employee wellness by giving you 13 paid wellness days and 12 paid holidays per year?

Children's Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

The position of Psychiatric Administrative Assistant will pay $19.24/hour.

Additionally, the lifespan compensation range of this position is: $19.24-$24.04/hour

Must have Covid-19 Vaccine and Booster.

Learn more about your job:

Under the direction of the Quality Care Supervisor, the Psychiatric Administrative Assistant is responsible for performing administrative and clerical duties as they relate to the coordination of the psychiatrist schedule including setting up and greeting clients for telehealth session. The Psych Admin works closely with the clinicians and supervisors to ensure clients are scheduled and seen for their psychiatric appointments. This role is currently remote but will be transitioning back to the office within this year.

Responsibilities:

• Receives all referrals for psychiatry, schedules and triages as needed.
• Manages psychiatrist schedule for sites including coordination of breaks, lunches, administrative time, as needed and requested by the psychiatrist.
• Greets patients and ensures they are meeting telehealth requirements.
• Set up telepsychiatry zoom appointment between client and psychiatrist.
• Take height/weight and blood pressure (via automatic wrist cuff) for every patient and report data to the psychiatrist.
• Coordinate faxing and scanning of signed documents for client chart with doctor.
• Coordinates with pharmacies as needed when prescriptions get denied or there are issues with pharmacy.
• Assists with other tasks when not with the psychiatrist such as ensuring medication paperwork compliance.
• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients, and visitors.
• Exercises good judgment in performance of duties and responsibilities.
• Supports existing agency policies, principles, and mission.
• Assists with coverage when other admins are on vacation/sick.
• Other related duties as assigned.

Tracking and Monitoring Activities:

• Ensures that psychiatry referrals are processed and scheduled within mandated timeline
• Keeps supervisors abreast of wait times and any delays regarding scheduling and processing of prescriptions.
• Keeps abreast of policy changes relative to telepsychiatry and psychiatric support.

Qualifications

What you will need to bring:

• An AA degree in Social Services field or High school graduation with a minimum of three years of responsible experience in a related field may be substituted.
• Bilingual Spanish required.
• Previous clerical/secretarial experience
• Typing, word processing and data entry ability as determined by specific job requirements.
• Good verbal and written communication skills
• Experience working in the medical field preferred.
• Experience working with children and families preferred.
• Ability to work in a multi-cultural environment.
• Ability to multitask and work as a team.