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Form of workJob Description
Job Description:
Responsibilities:
Responsibilities:
- Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network.
- Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals.
- Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders.
- Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders.
- Write, submit, process, and coordinate all provisioning-related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs, and Access Carrier. Reports, etc.) to/from all carriers as required.
- Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services.
- Contribute to the continued development of new and existing procedures supporting ordering, provisioning, and delivery of telecommunications products and services.
- Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy.
- Associate or higher degree preferred, or equivalent work experience.
- Basic domain knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure.
- Expert knowledge of telecommunications carrier ordering systems and processes.
- Strong software scripting knowledge to assist with data analysis.
- Strong knowledge of all MS Office suites.
- Strong data analytical background, identifying patterns, determining root causes.
- Strong written and verbal skills, including enhanced capacity for multitasking.
- Strong organization skills and process-oriented.
- MS Office skills.
- Industry experience working with telco providers and carrier ordering systems and processes.
- Basic understanding of how the Network Connectivity works with LEC/CLEC & IXC connectivity and infrastructure.
- Strong data analytical background, identifying patterns, determining root causes.
- 2+ years of relevant work experience .
- Eager to learn (opportunity for growth).
- Good listening and communication skills.
- Strong organization skills and process-oriented.
- Able to multitask.
- Previous provisioning experience.
