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SalaryFind joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
The Provider Services Representative – Hospital Relations is responsible for developing and maintaining strong and consistent relationships with IEHP hospital and ancillary Providers. Routinely communicate organizational policies, procedures and processes, regulatory updates. Anticipate and respond to Provider educational needs and conduct ongoing training. Integral to the implementation of improvement plans with, hospitals and ancillary providers in order to meet IEHP quality metrics, service goals and compliance standards.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account – Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities
Education & Experience
- Three (3) or more experience with customer service.
- One (1) year of experience including Hospital, Managed Care, Medical Group, IPA and HMO. Experience with managed care.
- Bachelor’s degree from an accredited institution required.
Key Qualifications
- Working knowledge of Medical Group IPA and HMO operations.
- Strong organizational skills.
- Excellent written and verbal communication and interpersonal skills.
- Microcomputer Applications (Microsoft Word and Excel, Access Preferred) for use in all aspects of an office environment.
- Skilled data input.
- Possess telephone courtesy with a high level of patience.
Start your journey towards a thriving future with IEHP and apply TODAY!
Pay Range: USD $34.41 - USD $44.73 /Hr.
