Provider Growth Associate

About Tava Health:

At Tava Health, we are dedicated to transforming the mental healthcare landscape and expanding access to quality care for everyone. We are seeking a passionate and driven Provider Growth Associate to join our team. In this role, you will play a key role in scaling our community of mental health providers and making a meaningful impact on the lives of those in need.

Responsibilities:

As a Provider Growth Associate at Tava Health, you'll be the driving force behind expanding our community of mental health providers. As the primary point of contact for prospective mental health providers, you’ll provide strategic business consultancy to guide them in opening and growing their private practice. Your responsibilities include:

• Partner with 30+ new providers each week, tailoring your approach based on license type, stage in private practice, and location to effectively scale our community.
• Provide exceptional customer service, offer continuous email support throughout onboarding, and cultivate strong relationships with providers.
• Meet and exceed weekly, monthly, and quarterly KPIs and personal goals, contributing to the overall growth and success of Tava Health.

You'll thrive in this role if you are:

• Passionate about mental health and creating greater access to care
• Driven to accomplish your goals and keep growing
• Experienced in a provider-facing role
• Able to connect easily and quickly with others
• Organized with excellent follow-through in managing multiple tasks
• Someone who embraces challenges continuously seeks improvement and operates with a deep work ethic

Additional Requirements:

• 1-3 years of experience in consultative sales or customer services, with bonus points for startup environment or small business sales experience.
• Effective communication skills in person, over the phone, and via email.
• Resilient and adaptable, comfortable trying new approaches, and able to rebound from setbacks.
• Analytical mindset with a scientific approach to growth, experimenting with various tactics to generate leads and optimize sales channels.
• Eagerness to learn and grow within a dynamic and talented team, viewing the role as an opportunity for continuous development.

Why you'll like working with us:

Enjoy working *remotely in this full-time, salaried position. Tava offers a highly competitive benefits package including parental leave, plenty of paid holidays and PTO, medical, dental, and vision insurance, paid team lunches on Fridays, and (of course) a generous mental health benefit. This position is also eligible for uncapped commission and stock options.

• For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Idaho, Indiana, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oklahoma, Oregon, Tennessee, Texas, and Utah.

Tava is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, marital, or disability status.

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