Provider Data Specialist - National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges

We are looking for a Provider Data Specialist. In this role, you will put your relationship building and analytical skills to the test. You'll interact with internal customers and report on behalf of the Provider Database during wider ranging IT projects. You'll be part of a fast-paced, data driven organization where accuracy and performance are highly valued.

This position is full-time (40 hours/week) Monday- Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7am – 7pm EST). It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Help manage Provider Data and maintain and improve databases.
• Report and extract data for various reports and analyses
• Help develop and maintain standards for database integrity and quality assurance.
• Coordinate corrective activities to clean database and retain users.
• Assist in audits and data quality improvement initiatives.
• Apply knowledge and skills to a range of moderately complex tasks.
• Use various tools i.e. SQL to review current data and process required updates

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED OR 4+ years of equivalent work experience in healthcare data entry
• 18 years of age or older
• 3+ years of experience in the health care industry
• 2+ years of data entry experience
• Microsoft Excel intermediate functions (Formatting, pasting, freeze panes, remove duplicates, filter, and find)
• Ability to work any of our 8-hour shift schedules during our normal business hours of (7am – 7pm EST).

Preferred Qualifications:

• 5+ years of customer service experience
• Familiarity with SQL
• Beginner proficiency with medical terminology

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Professional oral and written communication skills
• Understands and acts on customer service for internal customers.
• Ability to work independently.
• Ability to conduct online research.
• Self-motivated

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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