Proposal Operations Associate - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Proposal Operations Associate is responsible for collaborating with and supporting the Community & State (C&S) Proposal Operations and Infrastructure Team to develop and produce compliant responses to complex, large-scale Medicaid Request for Proposals (RFPs).

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

This is a full-time position and the following are tracks where candidates may be placed. Candidates need to have the ability to work flexible and extended hours when required to meet deadlines. Please note that track placement is dependent on business need and candidate skills and qualifications. There may be opportunity to gain exposure to multiple tracks.

Proposal Management and Coordination

• Adhere to established C&S proposal processes, including use of required tools and resources
• Support project management of RFP opportunities, including coordinating, scheduling, and supporting key RFP milestones and meetings
• Support RFP Excellence Office opportunity owners, and proposal team to prepare for and facilitate key internal review and strategy meetings occurring along the lifecycle of RFP development
• Collaborate with proposal team to assist with the creation of agendas, summaries, trainings, forms, and other documents
• Support the design and maintenance of RFP SharePoint sites, including but not limited to folder and file structure, site permissions, and change management when process improvements warrant site design updates
• Create and maintain all distribution contact lists for key proposal stakeholders
• Support the maintenance of the proposal workbook assignments, including ensuring writer and subject matter expert (SME) assignments are correct
• Support the RFP subcontractor process by reviewing RFPs and related documents to understand and capture critical operational, administrative, and proposal requirements. This includes collaborating with SMEs and various leaders among legal, finance, compliance, and vendors to proactively collect and maintain key required proposal exhibits, attachments, and appendices
• Proactively participate in and lead ongoing, continuous proposal process improvement efforts, including maintaining resources, tools, policies and procedures
• All other duties as assigned

Proposal Production

• Adhere to established C&S proposal production processes, including use of required tools and resources
• Support the creation and modification of proposal templates based on RFP specifications
• Support formatting of RFP documents through various review cycles, including building files to RFP specifications, combining files, paginating, and redacting proprietary and confidential information as needed
• Support the end-to-end proposal attachment process, verifying that all attachments are identified, developed, approved, and produced in a timely manner and in compliance with the requirements of the RFP. This includes supporting the production team as requested in technical areas such as creating attachment templates and formatting final attachments
• Support the development of the workbook template to assign writers and SMEs to each RFP question
• Support the downloading of RFP and state-related documents from State websites and uploading them to the appropriate internal RFP sites
• Support monitoring of state procurement sites to ensure all addenda, updates, and announcements are captured and communicated to key RFP stakeholders in a timely manner
• Support submission for both digital and printed proposal submissions. This includes scheduling internal proof and quality reviews, supporting the development and approval for submission plans, supporting the test runs of submissions, and documenting the submissions
• Proactively participate in and lead ongoing, continuous production process improvement efforts, including maintaining resources, tools, policies and procedures
• All other duties as assigned

Demonstrated Skills:

• Able to effectively manage multiple projects with competing and changing timelines
• Exceptional organizational and detail-oriented skills
• Excellent written and verbal communication, including writing/grammar/proofreading skills
• Solid problem resolution and research skills
• Demonstrated initiative and the ability to work independently or as part of a team
• Ability to work in a fast-moving deadline-conscious, results-driven environment
• Proficiency in Microsoft Office 365 Suite and Adobe Acrobat Professional

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Preferred Qualifications:

• Managed care, Medicaid experience or health care industry experience
• Background in business, operations, communications, administration, and/or marketing

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for this role is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.