Property Tax Supervisor (Internal Land Information and Tax Services applicants only)

Salary: $67,854.17 - $101,781.26 Annually
Location : Downtown Minneapolis
Job Type: Full-time
Job Number: 23LITS392rla097
Department:Land Information and Tax Svcs
Division:Property Tax Summary
Opening Date: 12/20/2023
Closing Date: 12/22/2023 11:59 PM Central
Description
The Land Information and Tax Services department is seeking a Property Tax Supervisor to join the team. This team interacts with residents in person, via email, and over the phone on a wide variety of issues such as general tax information, payments, delinquency, and Tax forfeiture.
Effective December 31, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the range.
Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Government Center located on 300 South 6th Street, Minneapolis, MN 55487, and remote as job duties require. Work hours will be Monday through Friday from 8 a.m. to 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
About the position type:
This is a full-time, benefit earning position. You must be a of the Land Information and Tax Services department to apply for this position. Limited duration employees are not eligible.
This position is internally classified as a Resident and Real Estate Services Supervisor.
Click to view the job classification specification.
In this position, you will:

• Supervise Property Tax division staff to carry out the responsibilities of the County Auditor and Treasurer:
  • Select, evaluate, and train staff.
  • Coordinate work assignments.
  • Monitor accuracy of transactions.

Accept, maintain, and retrieve legal documents related to real estate and Taxation.

Meet with officials (e.g. municipal, county, state, and federal), legal representatives, and the public representing Hennepin County in its statutory responsibilities.

Meet with supervisors and managers to plan and coordinate departmental operations.

Recommend departmental procedure and policy; develop goals and objectives.

Develop plans, strategies and direct implementation for employee retention, customer service/satisfaction, continuous improvement of operations, and employee development.

Provide leadership to further department-based strategies that align with county goals, mission and core values for diversity, equity, and inclusion.

Need to have:

• Four years or more of experience managing operations, processes, and/or systems in a government-business records management or service delivery environment and one year or more of supervisory/lead experience.
  • Note: Education in business, public administration, or another field appropriate to the position may be substituted for the operations, processes, and/or systems management experience on a year-for-year basis.

Nice to have:

• Experience:
  • Working with Minnesota Property Tax statutes, rules, and regulations.
  • With Optical Character Recognition (OCR) processing of check payments.
  • Developing staff, monitoring employee performance, identifying training needs/enrichment opportunities, and overseeing disciplinary matters.
  • Establishing written procedures and performance measures.

Knowledge of diversity and inclusion strategies with a focus on disparities reduction.

Effective interpersonal, written, and verbal communication skills.

Ability to adapt to changing priorities, demands, and timelines.

Ability to establish and maintain effective working relationships with all levels of the organization and contribute in a team environment.

About the department:
Land Information and Tax Services is a department within the Resident Services Line of Business of Hennepin County that covers foundational responsibilities of government: land surveying, land recording, Property Tax collection and distribution. We also provide critical infrastructure and innovation support to departments throughout Resident Services.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.
If you have any questions, please contact:
Roberta Arpinar
hcpromo
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access Information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
Are you a current regular or probationary employee of the Land Information and Tax Services department?
Note: Limited duration employees not eligible

• Yes
• No

02
This position is hybrid and will be performed both on-site at the Hennepin County Government Center located on 300 South 6th Street, Minneapolis, MN 55487, and remote as job duties require.
Work hours will be Monday through Friday from 8 a.m. to 4:30 p.m.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
Are you willing and able to meet these requirements?

• Yes
• No

03
How many years of experience do you have managing operations, processes, and/or systems in a government-business records management or service delivery environment?

• I do not have this experience
• Less than 1 year
• 1 year or more, but less than 2 years
• 2 years or more, but less than 3 years
• 3 years or more, but less than 4 years
• 4 years or more

04
Describe your experience managing operations, processes, and/or systems in a government-business records management or service delivery environment, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
05
How many years of supervisory and/or lead experience do you have?

• I do not have this experience
• Less than 1 year
• 1 year or more

06
Describe your supervisory and/or lead experience, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
07
What is the highest level of degree you have earned?

• Associate degree
• Bachelor's degree or higher
• Neither of the above

08
In which of the following areas have you earned a degree? Check all that apply.

• Business
• Public administration
• Another related field
• None of the above

09
Describe your relevant education including area(s) of study, school(s) attended, semester and/or quarter credits completed, and degree(s) earned. If you do not have relevant education, type "None" in the space provided.
10
How many full-time equivalent years of experience do you have working with Minnesota Property Tax statutes, rules, and regulations?

• I do not have this experience
• Less than 1 year
• 1 year or more, but less than 2 years
• 2 years or more, but less than 3 years
• 3 years or more, but less than 4 years
• 4 years or more

11
Describe your experience working with Minnesota Property Tax statutes, rules, and regulations, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
12
Do you have experience with Optical Character Recognition (OCR) processing of check payments?

• Yes
• No

13
Describe your experience with Optical Character Recognition (OCR) processing of check payments, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
14
Do you have experience developing staff, monitoring employee performance, identifying training needs/enrichment opportunities, and overseeing disciplinary matters?

• Yes
• No

15
Describe your experience developing staff, monitoring employee performance, identifying training needs/enrichment opportunities, and overseeing disciplinary matters, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
16
Do you have experience establishing written procedures and performance measures?

• Yes
• No

17
Describe your experience establishing written procedures and performance measures, referencing specific jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
18
If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?

• Yes
• No

Required Question