Property Caretaker

This position is responsible for the day-to-day operations for a portfolio of homes.

Primary Responsibilities

• Maintains high standards for performance and functionality of assigned residences. Will oversee between 10-18 homes.
• Tracks, analyzes, and creates effective action plans for guest service improvement based on survey scores and member feedback.
• Performs maintenance and caretaking services according to service level agreements and management instructions.
• Coordinates with 3rd party caretakers to ensure exceptional service.
• Proactively identifies and addresses property-related inquiries, issues, and complaints.
• Resolves property-related matters during and outside of business hours based on the on-call schedule.
• Protects and secures assigned properties according to safety procedures and seasonal factors.
• Conducts weekly maintenance inspections and reports to management.
• Responds to after-hours emergency requests and fields incoming communication from call answering service.
• Supports seasonal property audits and identifies off-season revenue-generating opportunities.
• Submits purchase order requests for supplies and purchases for homes.

· Supports new property onboarding process, including inspections, introductions, repairs, and upgrades.

· Performs light maintenance duties such as changing light bulbs, batteries, tightening handles, etc.

· Works with housekeeping in preparing inventory lists and monitors cleanliness.

· Performs other duties as assigned by supervisor.

Job Requirements (Experience, Knowledge, Skills)

· High School Diploma or GED is required.

· A valid driver's license is required.

· Must have reliable transportation.

· Ability to respond to time sensitive emails in a professional manner.

· Excellent verbal and written communication skills.

· Attention to detail is required.

· Ability to work in a fast-paced environment and make clear and concise decisions while under pressure.

· Must be able to work independently with a clear plan of action to ensure work is prioritized and deadlines are met.

Physical Requirements

· Frequently required to drive to visit properties which may have flights of stairs.

· Must be able to lift, push and/or pull up to 20 pounds at a time.

· Ability to bend and stoop.

· Exposure to various weather conditions.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Santa Rosa Beach, FL 32459