Project Manager - Tower Business Performance

Position Title:Project Manager – Tower Business Performance (P3)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.    

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Tower Business Performance Team leads Towers teams through improving and optimizing processes and systems within the business unit. The Project Manager – Tower Business Performance is responsible for project managing of all designated projects and their associated budgets and schedules; including creating schedules, tracking progress, communicating status, and proactively identifying any schedule risks working with cross-functional project teams utilizing the Project Management Principles. This role possesses and applies a deep knowledge of Project Management (PM) Principles, best practices, and procedures in managing process improvement projects.

Responsibilities

• Drive and manage assigned projects start to finish on time utilizing the PM Principles (Initiation, Planning, Execution, Monitoring & Controlling, Closure).
  • Demonstrate a comprehensive knowledge of all 5 project management principles.
  • Create a coherent and cohesive project schedule.
  • Develop measures of success to ensure delivery of business value.
  • Lead discussions with vendors, teams, peers and managers as necessary.
  • Create a communication plan including project status and business impacts with customers and interested parties.
  • Track risks, actions, issues and decisions utilizing a RAID log or other method chosen for tracking.
  • Deliver projects on time and within budget.
  • Ensure that forecast and actual dates are maintained in a timely manner.
• Apply critical thinking across all PM principles.
• Develop and maintain programs/projects.
• Provide customer project management consultation services.
  • Share best practices and templates.
  • Assist teams through PM principles.
• Recognize opportunities for efficiency gains and innovation within the business offering solutions through business proposals, influencing, promoting the PM Principles as necessary.

Expectations 

• Customer focus in problem-solving approach and team first mentality.
• Disciplined approach to coordinating integrated project team activity to ensure desired project outcomes.
• Experience with modern project management tools.
• Excellent interpersonal and verbal communication skills.
• Demonstrated ability to execute cross-functionally without formal authority.
• Strong written and verbal communication skills with an ability to present complex information in a clear and simple format. 
• A constant example of modeling Crown’s PURPLE values.   
• Customer service orientation with a strong problem-solving approach.
• Ability to manage and process multiple workstreams.
• Ability to interface effectively with all levels of organization, including senior leaders.
• Ability to build strong cross-functional relationships.
• Conceptual thinker with ability to navigate ambiguity.

Education/Certifications 

• Bachelors Degree or equivalent work experience
• Project Management Professional (PMP) Certification preferred

 Experience/Minimum Requirements 

• Five (5) or more years of project management experience
• Managing project budgets or related financial experience
• Excellent personal computer skills utilizing Microsoft Office products including Microsoft Project
• Mastery with and practice of the PM Principles

Organizational Relationship 

Reportsto: Manager, Project Management

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.