Project Manager, Operations Improvement

Job Description

Under the general supervision of the SRH SVP/COO and in collaboration with other members of the SRH Senior Leadership Team (SLT), this position manages all aspects of projects from a diverse project portfolio focused on Operations Improvement initiatives.  This includes organizing and leading teams and ensuring accountability of team members, identify opportunities to improve the status quo, developing project plans and schedules, managing issues, risks, costs, managing to schedule and scope and communicating at all levels of the organization. 

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Lead and drive accountability to team members and deliver project success as measured by outcome metrics.  Must possess an ambitious attitude and willingness to do what it takes to deliver projects on time and within budget. Persistent follow up to make sure project stays on track.
• Plan, coordinate and monitor all project activities ensuring all deliverables meet quality and performance objectives.
• Bridge stakeholder operations and clinical areas to assess and develop end user, business and service requirements and translate into solution designs across people, process and technology. Assists in the translation of business and clinical requirements into practical solutions with improved efficiencies that can be implemented.
• Understands and articulates the project's business value and associated metrics. Effectively communicates and manages project expectations to Sr. Leadership, process owners, team members and other stakeholders in a clear, concise and consistent manner.
• Develop project plans specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.  Performs analysis and evaluation of data including data interpretation and guidance to support project management, Operations Improvement, and operating and/or budget impacts.
• Maintain a high level of communication with internal and external teams; providing clear, tactful, and complete directives, realistic deliverable deadlines and prompt feedback. Develops written and graphic presentations of information for internal and external stakeholders.
• Works with SVP/COO, process owners, and other stakeholders to determine commonalities/differences within the team members’ goals, values and problem-solving styles to get an understanding on how to generate multiple alternatives in leading group to achieve a result.
• Participates in and may be asked to lead/facilitate committee meetings as assigned.  Ensure that project objectives are met through monitoring and measuring progress regularly to identify variances to plans and provide alternatives to correct.
• Manage scope and the change request process, coordinating decision making of scope and budgetary impact of changes from original specifications.
• Builds effective networks of internal and external subject matter expert contacts including managers. 
• Coordinates and facilitates project meetings and communications in order to meet milestones and due dates.
• Performs other duties as assigned.

Qualifications

 

• A minimum of three (3) years progressively responsible experience in a clinical or business setting involving planning, financial analysis, or strategy development experience.  Acute care hospital experience is preferred.
• Two (2) years of project coordination, including leading cross functional level projects, or related experience is preferred.
• Recognized industry certifications in Project Management (PMP, Prince2, CSM, CBAP, PMI-ACP, etc.) required.  Lean, Six Sigma, or other process redesign/methodology certification and or training preferred.
• Bachelor’s degree in Healthcare, Business, or related field, or an equivalent combination of education and experience, required.
• Hybrid job model possible.

Additional Information

All your information will be kept confidential according to EEO guidelines.