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SalaryGreat Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.
The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
Great Hill is seeking a Project Manager Level IIin Ft. Cavazos, Carl R. Darnall Medical Center (CRDAMC).
The objective of this work is to provide the IM/IT support services. Services include establishing and engaging in providing computer related services (except custom programming, and systems integration design). Tasks also include providing computer disaster recovery services or software installation services, PC troubleshooting, network and cabling, installation/upgrade of software and hardware, end user training, software troubleshooting and data entry support. Connected health, electronic health records, innovative solutions, personal health information management and other health IT services. Services include Program and Project Management – Program Communication and Coordination, Coordinate Security Architecture Installation, Circuit Coordination, IP Data Collection Analysis, Processing and Validation. Operations Cell Management, Business-to-Business VPN Coordination and Data Collection Effort are encompassed in this effort.
Roles and Responsibilities include, but are not limited to:
- Provide assistance to the Government manager in the planning, execution, tracking, and periodic reporting of all aspects of the organization/command IMD/HIT Program.
- Execute ad-hoc IT related projects.
- Manage, coordinate, facilitate, oversee, and track initiatives and projects with varying timelines and scopes using state-of-the-art PM techniques for risk assessment and abatement and Program Knowledge Management (PKM).
- Establish and maintain a formal program management organizational structure of the Great Hill Solutions' employees and provide the Government with an electronic copy of an organizational diagram to include a directory with the positions, names, and contact information of all sub-organizations such as engineering, operations, service managers, program and project management personnel who are designated as Government points of contact.
- Provide weekly updates on each of the assigned activities, build project plans utilizing the Program Management Book of Knowledge (PMBOK) and ITIL methodologies, report on milestones as appropriate, report whether all tasks and deliverables are being met.
- Review and apply new IM/IT regulatory guidance and BBPs; and prepare/present briefs on updated requirements to the Government IM/IT manager and staff.
- Evaluate current processes (and ad-hoc projects as identified by the CRDAMC, team) and identify shortfalls. Incumbent shall develop and provide recommended solutions and present findings/recommendations for improvement to the Government IM/IT manager.
- Perform document and policy review; formulate and draft responses on a wide range of IM/IT-related topics.
- Responds to and diagnoses problems through discussion with users and Service now helpdesk platform.
- Deliver a Simi-Annual plan to increase the documentation of tickets and lines of effort by 15% annually. Currently, CRDAMC is striving to increase their ticket documentation from 20% overall documented, by 15% annually.
- Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
- Supports all personnel engaged in the operation and support of core data center, including all hardware equipment on various platforms in large scale or multi-shift operations.
- Monitors systems performance data and makes appropriate systems tuning adjustments to optimize performance and correct and prevent problems. Recovers data in the event of hardware or software failure; and ensures customers receive current versions of supported software as they become available.
- Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
- This position requires some physical lifting of equipment.
Basic Qualifications:
- Bachelor's degree
- Secret Clearance
- Security + certification preferred
Desired Skills:
- PMP Certified
- 3-5 years of experience as a Project Manager
- General Knowledge of Military Treatment Facility (MTF) IM/IT operations
Diversity, Equity & Inclusion Statement:
The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities.
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
