Job Description
CWR envisions an American society where persons with disabilities and the economically challenged enjoy the results of integrated vocational training and are valued and empowered as employees. The principal characteristic of this society will be the opportunity for people to make and exercise individual choices concerning their own lives, welfare, and personal dignity.
- National Non-Profit
- Mission-based Meaningful Employment
- Exceptional Employees
- Flexible Hours and Paid Time Off - includes Sick, Vacation, and holiday (Based on Hours Worked)
- Employer Paid Benefits Includes Medical, Dental, Vision, Life Insurance, Retirement, Short Term, and Long Term Disability.
Role & Responsibilities:
- Oversees crew leaders and a workforce composed of individuals with disabilities
- Responsible for maintaining, tracking, computing, and adjustments to attendance records and payroll
- Participates and/or initiates daily communication with customers, contractors, and all custodial staff to assess problems/concerns, reach decisions regarding appropriate solutions, and maintain a high level of satisfaction in terms of quality service and effective communication at the facility
- Oversees ordering, usage, and storage of all equipment, supplies, and materials. Researches and proposes new products to implement the most effective and efficient cleaning industry practices.
- Complete the onboarding process, including orientation. Train employees on industry and regulatory best practices/standards, contractual specifications, site-specific safety/security/nuance/schedules, supply usage, and conservation, and equipment operation and maintenance.
- Cultivate standards of performance and professionalism for employees
- Ensures all daily tasks are completed as scheduled, according to specified quality standards and within budget limits
- Performs quality control inspections for all areas of responsibility. Submits daily/weekly/monthly/annual reports and contract deliverables according to established deadlines.
- Complete and submit by established deadlines all documentation required by the customer/contractor/company. The required documentation can consist of but is not limited to quality control reporting, performance evaluations, program evaluations, time studies, deliverables, and ratio reporting, at minimum.
- Comply with all Federal, State, and Local regulatory standards and procedures
- Monitor work areas, conduct periodic safety inspections, and take immediate corrective action when work areas and/or practices are deemed to be unsafe or deficiencies are found
- Maintain passing scores on all evaluations and inspections conducted by facility/building/site and company personnel
- Conduct accident/incident/near miss investigations in a prompt and thorough manner and initiate procedures to prevent reoccurrence
- Accountable for ensuring safety rules, regulations, and acceptable work practices, are followed by all employees
- Ensure that equipment is in safe operating condition and that all safeguards are in place
- Attendance and a physical presence at work is an essential functions of this position, as this job cannot be performed remotely
- Perform any other duties as assigned
- Planning, developing, and assigning daily work schedules
- Update and maintain SDS booklets
How will my performance be measured?
- Manage the assigned contract in a smooth, efficient manner by keeping costs under control, handling personnel effectively, and maintaining good relationships with site personnel
- Responsible for organizing, planning, directing, staffing, and controlling the operations of the facility accurately and promptly.
- Perform to the standards of the statement of work without deductions for deficiencies
- Train and instruct workers assigned to the department
- Completing annual evaluations on custodial employees.
- Analyze and suggest more effective and efficient procedures and methods of operation
- Serve as a role model to employees and clients
- Implement procedures to minimize employee accidents, waste of supplies, and damage to equipment
- Ability to exercise good judgment, work under pressure, demonstrate flexibility and work independently
- Effectively assist in planning and organizing workforce to maintain budget constraints
- Perform/schedule routine maintenance on all equipment used and keep all equipment clean and in fully functional condition
- Adherence to the company’s policies and procedures
- High school diploma and/or GED.
- Some college education (OR) Associate Degree in Project Management, Business Administration, or related fields. (Preferred).
- Minimum of One (1) year experience in a managerial and/or supervisory role in a related field.
- Minimum of One (1) year experience in the food industry.
- Knowledge regarding OSHA Regulations.
- Ability to work directly with disabled individuals.
- Experience working in a high-call volume and production environment with high performance guidelines and stringent deadlines.
What Preferred Knowledge do I need?
- First Aid Certification
- Knowledge of how to operate in a managerial role
- Knowledge of how to effectively schedule workers
- Knowledge of statement of work and adherence to performance standards
- Knowledge of OSHA Regulations
- Familiarity with Outlook, SharePoint, Word, and Excel
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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