Job Description
- Contract Duration 3+ months
Overview
- The Project Manager will be responsible for interfacing in complex projects with customers.
- This position will be the trusted customer interface and work closely with our architect and consulting teams in delivering successful engagements.
Job Responsibilities:
- Coordinates internal resources and third parties/vendors for the flawless execution of projects
- Ensures all projects are delivered on time, within scope, and within budget
- Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensures resource availability and allocation
- Develops a detailed project plan to monitor and track progress
- Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Measures project performance using sanctioned tools and techniques
- Reports and escalates to management as needed
- Manages the relationship with the client and all stakeholders
- Performs risk management to minimize project risks
- Establishes and maintains relationships with third parties/vendors
- Identifies, tracks, and manages project issues
- Tracks project performance, specifically to analyze the successful completion of short and long-term goals
- Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
- Manages, tracks, and reports on project billing milestone status and completion schedule
- Develops comprehensive project plans to be shared with clients as well as other staff members
- Uses and continually develops leadership skills
- Develops spreadsheets, diagrams, and process maps to document needs
- Forecasts project revenue and ensures revenue commitments to the business are met
Required Qualifications
- 4-8 years of project management experience
- 2+ years of experience in a professional services environment
- Experience with Avaya, Cisco, Microsoft, or Genesys product lines
- Strong track record of delivering complex solutions with lots of cross-team dependencies
- Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
- Experience creating and maintaining project plans, issue logs, risk registers, and status reports
- Strong technical aptitude, organization, analytical, and project management skills
- Experience working and communicating with Executive level management
- Excellent written and oral communication skills that are audience-appropriate with appropriate style and delivery to influence the audience
- Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk), and understand the impact of decisions
- Ability and willingness to adapt to change and work in a fast-paced environment
Desired/Preferred Qualifications
- Ability and willingness to adapt to change and work in a fast-paced environment
- PMP, Six Sigma Green Belt (ASQ), CBAP
- Experience with Continuous Improvement Initiatives
- Data analysis and BI skills
- Experience with Microsoft SharePoint and/or SmartSheets
- BS/BA degree in business, project management, MIS, computer science, or related field
Benefits:
- • Medical, Vision, and Dental Insurance Plans
- • 401k Retirement Fund
About the Company:
- Our client helps our customers modernize and reinvent IT, enabling their businesses to adapt at a pace in this rapidly changing world. This company offers a comprehensive range of secure, on-demand IT services and solutions tailored to their needs. They do this by differentiating and reimagining the future through proven, progressive, and purposeful solutions that enable digital modernization, collaboration, and the value of cloud services. Recognized as an IT services market leader, they are purpose-built to play a critical role in building a better future for their team, customers, and communities.
- This company believes its strongest asset is its amazing team, and a big perk of working for them is the ability to work with incredible people every day. They are driven to solve and innovate and share ideas, experiences, and knowledge. Our client empowers their colleagues, to do their very best. They value diversity in backgrounds and beliefs and provide an environment where you are encouraged to be who you are AND be part of an incredible team.