DISCO Project Managers ("PM") work side by side with clients to help them use the DISCO product for all of their ediscovery and investigation needs. From matter kick-off to case closeout, you're the one who helps customers get the most of their DISCO solution. This is a remote position.
Your Impact
- You will be the primary point of contact for many DISCO clients. As a result, you will have a major impact on the client's journey
- You will work closely with the Product team and will be an important part of enhancing the product
- You will work very closely with DISCO's account teams to ensure our customers are having a positive and successful experience
- Serve as primary POC to manage client data through the ediscovery lifecycle
- Create review workflows and administer DISCO databases
- Develop advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
- Act as DISCO ambassador to clients and at client functions
- Build rapport and establish open communication with clients regarding DISCO usage, status reporting, and core product functionality
- Deliver product training to attorneys, paralegals, and litigation support specialists
- Provide feedback and feature requests to the product and engineering teams
- Collaborate with other Project Managers and DISCO team members
Who You Are
- Minimum of 3 years of ediscovery project management experience at a law firm, in-house legal department, or service provider
- Deep knowledge of one or more industry standard ediscovery platforms, such as DISCO, Relativity, Recommind, or Concordance
- Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
- Successfully able to manage multiple fast-paced projects simultaneously
- Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
- Committed to providing excellent service and support, both internally and externally
- Flexible and adaptable to changing priorities, scope, and technology
- Able to work independently and as part of a team
- Familiar with data collection and processing software, such as DISCO, LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, and others
- Bachelor's degree required
- Have worked at a Consulting firm or provided consultative solutions in ediscovery
- Are certified in ediscovery platforms and applications, such as DISCO, Relativity, Nuix, LAW, or Brainspace
- Have experience working for a litigation support group at a law firm/corporation or working closely with lit support groups in your previous roles
- Have a JD
- Have worked for a software company
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company