Project Manager

Title – Project Manager

Location - Remote

About us

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on , to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete platform, with pre-integrated, solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across & Casualty, ’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including , Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Overview:

Project Manager’s work hands-on leading our clients and internal staff in implementing our proprietary applications. This position requires technical aptitude, business/industry knowledge, and customer-facing skills. The Project Manager may spend approximately 20% of their time at the client site, working directly with the customers’ business and technical teams. Or, more time may be spent in the office or employee home office, depending on the account requirements.

Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a sub-set of the duties listed.

Outside of primary project responsibilities and/or while not assigned full time to a specific project, members of the Project Management group will take on internal responsibilities as deemed appropriate.

Reporting to the Director of Project Management and under general supervision, the Project Manager –assures successful, timely and cost-effective project delivery. The Project Manager is accountable for Sapiens management as well as to clients. All aspects of project delivery are handled by the Project Manager responsible for reporting progress to interested parties as well as for determining how to mitigate issues or problems.

It does not have supervisory responsibilities such as hiring and performance/pay reviews.

Description:

• Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on budget.
• Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members.
• Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live.
• Create, monitor, and execute project plans.
• Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets.
• Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc
• Estimate and create project budgets including but not limited to tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team.
• Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items.
• Audit implementations to ensure the implementation processes defined internally are followed.
• Manage customer expectations and deliverables including as appropriate client issues management and escalation.
• Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.
• Support the sales functions to expand the customer relationship beyond the projects.
• Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project.
• Work with Sapiens finance and legal teams to create and approve client statements of work contracts.
• Working knowledge of Clients License Service Agreement
• Provide feedback for annual performance reviews for direct team members.

Desired Skills & Experience:

• Minimum of 8 years of experience managing large complex projects/programs ($3+ MM) within the L&A vertical
• Minimum of 5 years of L&A Domain expertise
• Experience with managing all aspects of policy administration system implementation and integration (preferably with , , , , etc.)
• Experience with managing all aspects of underwriting, application, and illustrations system implementation and integration.
• Knowledge and understanding of Agile and waterfall methodologies.
• Ability to work and thrive in a global delivery model (onshore/offshore)
• Must be able to motivate and energize a globally distributed team.
• Proven ability to work with changing priorities and quickly adapt to change.
• Ability to understand complex L&A business processes.
• Consultative and facilitation skills
• Demonstrated engagement and influencing at CxO level.
• Strong written and verbal communications skills
• Experience with project management tools (MS Project, JIRA, etc.)
• Strong customer support experience
• Strong oral, written, and presentation communication skills.
• Minimum of a bachelor’s degree
• Travel requirement- approximately 20%-based on the project needs.

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.