Project Director - Hospitality

PMA is seeking a Project Director with 10+ years of relevant hospitality sector experience in the real estate design and construction industry. This position can be based in San Francisco or Los Angeles.   This critical role will deliver unparalleled client service in leading the PMA team and project teams of architects, engineers, consultants, contractors, vendors and other professionals through the process of strategic real estate planning, design and construction of new buildings, tenant improvement build outs and facilities assignments. The successful candidate will have a proven track record of leading large scale, complex hospitality projects.

Education and Experience

• Bachelor's degree in Construction Management, Architecture, Engineering, Business Management or a related field
• 10+ years of directly-related development and project management experience, with an emphasis in hospitality sector experience
• Experience working as an Owner's Representative or Project Manager representing the interests of the real estate owner or tenant
• Experience managing project teams successfully through all phases of the development and construction process
• Adept at working with remote teams and/or in remote locations, away from a primary office
• Actively networked within the Los Angeles local real estate building and development market, specifically with respect to developers, architects, contractors, engineers, and specialty consultants
• Possess an intimate knowledge of the general business conditions and political environment within Los Angeles and surrounding areas

Skills and Qualifications

• A motivated self-starter with a positive attitude and high level of personal integrity and business ethics who thrives in a collaborative team environment
• Polished executive presence and exceptional verbal and written communication skills
• Exceptional interpersonal skills (i.e. high emotional intelligence)
• Strong organizational, analytical, negotiation and problem-solving skills
• Discretion in handing confidential information
• Ability to develop and maintain long-term relationships with clients and other construction-related and business professionals
• Demonstrate knowledge and understanding of project controls, project management, construction documentation and sequencing
• Possess working knowledge of alternate materials/methods, construction costs, value-engineering techniques and building/occupancy laws and lease requirements
• Demonstrate skills in managing successful projects and consistently meeting/exceeding client expectations and deadlines
• Proficiency with Microsoft Office (including Outlook, Word, Excel, PowerPoint and Project) and web-based project management tools (e.g. Bluebeam).

Duties and Responsibilities

• Lead overall service delivery against project requirements/deadlines, ensure the quality and timeliness of service delivery and manage client care and satisfaction
• Oversees qualitative program aspects with the owner and verify program conformance with project goals
• Manage a client account/relationship across a portfolio of projects
• Interface with the client to determine project goals and identifies potential project exposure
• Analyze all critical or controversial project decisions from the seat of all applicable parties
• Propose and develop fee structures on individual projects
• Identifies and remediates outside-of-scope client requests/activities
• Effectively and efficiently manage the foundational activities associated with client projects; e.g. negotiating and overseeing contracts and leases, budgets, draws, schedules, pre-design programs, design, procurement, construction, etc.
• Manage the project closeout process to a successful completion
• Effectively delegate and assign tasks commensurate with team roles and fee structure
• Coach, mentor, and facilitate the professional development of PMAers
• Train PMA staff on standard methodologies, practices, and procedures
• Identify and implement process enhancements to optimize engagement efficiencies
• Actively manage and resolve any infrastructure failures, procedural inefficiencies, or other conflicts
• Participate in career fairs, conduct candidate interviews, and participate in recruiting debrief meetings
• Aware of the external marketplace, contacts, projects, and organizations in one or more sectors
• Network and be active in industry-related associations and organizations
• Publish thought leadership pieces on social media, as applicable
• Attend/present at professional conferences
• Demonstrate relevant industry expertise in supporting the pursuit of new business
• Effectively lead pursuits from strategy development through the proposal, as applicable
• Actively seeking opportunities for PMA to provide new/add-on services with existing clients

The salary range for this position is $150k - $220k annually; the base pay offered may vary depending on location, experience, skills, relevant education, and training.