Program Services Assistant (Sr-12)

Independently provides paraprofessional and/or technical services in assisting in the coordination of requests for Program Services for a major program or to implement a comprehensive management plan; and performs other related duties as required.
Distinguishing Characteristics:
Work is performed under general supervision, and includes assisting the head of a program that involves extensive intra­ and inter-departmental contact requiring interpretation of a variety of program policies, procedures, and rules and regulations and/or application of technical knowledge. Positions in this class of work serve as primary contact in the review and follow-up of inquiries on program and functions.The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position.

• Receives and reviews technical reports, documents, correspondence or requests for proper action or referral;
• Receives written or verbal requests for Program Services, and provides general information or referral to appropriate office;
• Recommends priority and assignment of work based on urgency of requests and practical problems of available manpower, size of projects, proximity of work sites;
• Sets up and maintains control systems to track status of various program requirements like the processing of purchases and procurement requirements, compliance with private contract requirements, license and certificate requirements, etc.;
• Ensures that purchases are properly inspected and accounted for, and that necessary documents required for payment are properly completed;
• Conducts onsite visits and coordinates site inspections in order to prepare and maintain annual maintenance schedules;
• Receives and resolves complaints; assists in the computation of numerical data and the compilation of various data;
• Prepares recommendations on budgetary requirements for implementation of plans;
• Prepares reports on program activities; maintains records and office files; may supervise clerical subordinates.

Training and Experience: A combination of education and experience substantially equivalent to graduation from high school and four years of clerical experience, one of which shall have dealt with the program specialty.
License Requirement: Possession of a valid motor vehicle operator's license
(Type 3) .
Knowledge of: laws, ordinances, policies, procedures, and regulations governing the Program Services; purchasing practices and policies; use of standard office machines and computer; grammar and word usage.
Ability to: plan and coordinate requests for Program Services; evaluate needs based on available manpower and funds and on information received from operating officials and persons in-charge; deal tactfully and effectively with government officials, vendors, and the general public; give and follow oral and written instructions; keep and maintain office records and prepare activity reports.
Health and Physical Condition:
Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper for performance of the duties.
Physical Effort Grouping: LightSKILL ASSESSMENT:
Qualified applicants will be required to take an online assessment. Applicants are required to test alone in a quiet, distraction-free area using a reliable computer with a high-speed internet connection, a microphone, a webcam (internal or external), and a Windows or Apple Operating System. Applicants who do not meet the system requirements will be provided an opportunity to take the online assessment on site.Employment Type: Permanent Full-Time