Program Manager Behavioral Health Integration

Position Summary:  The Behavioral Health Integration (BHI) Program Manager ensures that programs focusing on services and supports for caregivers with substance use or co-occurring disorders and child welfare involvement are developed, implemented, and managed in accordance to contractual requirements. These programs include Behavioral Health Consultants (BHC), Family Intervention Specialists (FIS), and Family Intensive Treatment (FIT) Teams. The BHI Program Manager also works with community stakeholders to advance the integration of Behavioral Health services and supports within the child welfare system.

Essential Job Functions

• Liaison between CFBHN and other community stakeholders to ensure effective communication and collaboration.
• Work closely with community stakeholders to ensure state-funded services meet the needs of families involved with child welfare.
• Ensure child welfare services (FIS, FIT, BHC) are completed to fidelity of the models.
• Facilitate local integration meetings to develop and implement Child Welfare Working Agreements as required in Guidance Document 19.
• Perform the day-to-day assigned program management activities to assist in creating an integrated system of care and ensure contractual requirements are being met with FIT, FIS, and BHC.
  • Demonstrate thorough knowledge of all program area’s as evidenced by regular, effective and ongoing communication with external and internal stakeholders regarding: SADS, Funding Sources, Funding and Service Utilization, and Contractual Requirements
• Represent CFBHN and/or chair community stakeholder, funder and provider meetings and/or workgroups to ensure child welfare issues are addressed and as assigned.
• Assure programmatic outcomes are being met by: creating and disseminating required programmatic reports to funders, providers and CFBHN management, and evaluating how the outcomes are impacting required performance measures.
  • Work collaboratively with internal CFBHN departments; IT, Contracts, Finance, QI to refine and report required data.
  • Understand deliverables and provide feedback on how programs can improve or maintain performance.
  • Working closely with CFBHN Contracts, Finance, and Quality Improvement to be familiar with all contracts, laws, attachments and exhibits’ pertinent to the program area, and any associated changes
  • Utilize tracking mechanisms to ensure requirements are met for program area, ongoing. 
• Able to develop, run and analyze reports/trends regarding programs, special programs and other areas as assigned.
• Provide programmatic technical assistance and training, both internal and external

Required Education/Experience

• Master’s degree in a related field required
• LMHC or LCSW preferred 
• Minimum of five years of Behavioral Health program management experience
• Previous experience managing Peer led programs, Substance Use programs a plus 
• Current Certified Recovery Peer Specialist preferred

Required Knowledge, Skills & Abilities

Position Specific

• In-depth understanding of Florida public mental health/substance abuse system, including treatment protocols and system of care principles and values, to assure contractual compliance
• In-depth knowledge of funder contractual requirements
• Ability to analyze, interpret, and present data
• Solid working relationship with funders, providers and community stakeholders.

General

• Ability to manage multiple tasks and prioritize to meet deadlines 
• Knowledge of Microsoft Office suite as applicable to the position; knowledge of Access, advanced knowledge of Excel preferred
• Ability to travel as required by the position