Program Manager

Reports to: Odin Falls Program Director
Location: Redmond, OR
Status: Exempt; per diem; Seasonal (7 months)
Salary: $175 - $190 per diem, commensurate with experience
Anticipated Start Date: March 18th, 2024

• $175-190 per diem
• Full room and board; amenities include, rustic cabin, communal lodge, prepared lunch and dinner, river access; washer and dryer available
• NWOBS training & professional development opportunities (Technical training opportunities include: backpacking, rock climbing, river, and mountaineering workshops. Instructor facilitation trainings include: Lead Instructor Training, Mental Health First Aid, Student Management Skills, Community Resilience, and EID. Further nationwide staff invitationals available throughout our network)
• Employee Assistance Plan (EAP) -- valued at ~$1,000 per case
  • Comprehensive resource & referral center, including financial, legal, well-being coaching, child-, and eldercare
  • Free counseling (therapy), 5 sessions per occurrence
  • 24/7 Crisis line
• Industry Pro-Deals, discounts from partner brands and other top outdoor gear providers.
• 50% course tuition discounts for staff and their family members.
• Opportunity to apply for discounted technical training, such as Swiftwater rescue, Single Pitch Instructor, and Wilderness First Responder certifications.

The Program Manager (PM) is an integral part of the NWOBS Odin Falls Leadership Team (OLT) and will assist with overall day-to-day wilderness program management. The PM works to provide daily leadership, administrative support, and management of the Odin Falls basecamp and associated programming. Responsibilities include course directing, training, coaching of course directors and trainers, ensuring quality training, programming, community building, curriculum development, and some aspects of business management. The PM serves on the OLT, as well as the NWOBS Admin Team, and supports Course Directors and field staff. The PM reports directly to the Odin Falls Program Director.

The successful candidate will be expected to have past training and experience in equity, inclusion, and diversity work, particularly pertaining to youth education and partnerships with culturally specific programming. Compliance with our current COVID-19 Vaccination Policy is required for all NWOBS employees. This 7-month position is tentatively scheduled from March 18th, 2024 – October 18th, 2024.

Program Leadership

• Work with the OLT in addressing and implementing strategies to meet program needs, goals, and directional strategy.
• In coordination with the Associate Program Director – Staff & Training (APD), provide Course Director (CD) oversight and support. Supervise, coach, and develop CDs.
• Participate in supervisory course field visits to provide mentorship and oversight of field staff.
• Collaborate with the Student Services team and Course Advisors in management of student course paperwork and flow.
• Serve as a CD as needed during the programming season.
• Role model professionalism at all times. Uphold and follow all policies and hold staff accountable for the same.

Program Quality and Training

• Directly oversee and instruct training modules as assigned, and oversee CD Training in collaboration with the APD and Program Director (PD).
• Assist Oregon and Washington APDs in training season curriculum assessment and oversight.
• Participate in the administration and delivery of all courses to ensure that course quality remains true to the NWOBS mission and educational outcomes.
• Create, update, edit, and adjust course curricula and course area guides as needed. In collaboration with the PD and APD, develop curricula for new and changing courses.
• In coordination with the APD, coordinate the collection, proper filing, and dissemination of all course paperwork. Ensure that all course paperwork is completed with excellence.
• Help with the implementation of feedback from training and season end to Instructor Development Plans and the OLT.
• In coordination with the APD, plan community events and gatherings.
• Work with the PD, APD, and CDs to track staff development and maintain clear structures for mentorship and professional growth.
• Connect with community partners to help coordinate course service projects.

Safety

• Participate in the 24-hour on-call system and respond to incidents as needed. There are times when the PM may serve as the local incident commander.
• Ensure accurate and complete incident reporting and analysis for all courses.
• In coordination with the PD and APD, create the content and delivery methods for course briefings & debriefings.
• Assist in evaluation and implementation of workplace health and safety protocols.

Site Support

• In coordination with the OLT, facilitate improvements to the basecamp during the pre-season and as needed throughout the season.
• In coordination with the OLT, support on-base students when needed and oversee supervision and coordination of early departures.
• In coordination with the OLT, orient new and returning staff to basecamp expectations.
• Participate in basecamp set-up and take-down. Participate in daily community meetings and chores. Ensure that all facilities are kept at the highest possible condition.

• Participate in moderate to vigorous physical activity including, but not limited to: running, swimming, mountaineering, rock climbing, and paddling.
• Coordinate and host guests and events. Examples include NWOBS participation in local events, special groups, service projects, board meetings, retreat, etc.
• Participate in other duties as assigned.

• 2+ years in the field of outdoor education and 1+ year team management and supervisory experience.
• Experience in at least one of the NWOBS Oregon course activities: backpacking, mountaineering, rock climbing, or rafting.
• A demonstrated commitment to engaging in equity, inclusion, and diversity efforts (either within a professional or personal setting).
• Experience working with students from a broad range of identities, particularly students with marginalized identities, and the ability to facilitate a positive group environment on course, on base, and in any other NWOBS context.
• Willing to actively engage in anti-racist, sexist, ableist, and all other expressions, and continually implement new skills and learning to support the liberation of those within your sphere of influence.
• Able to take ownership and practice humility in your personal journey toward building a more inclusive and increasingly safer workplace for all employees.
• Possess the interpersonal skills and versatility to effectively build relationships across a broad spectrum, and independently resolve conflict or seek support.
• Able to work in a collaborative team environment with diverse groups of people, including field staff, program management staff, and organizational leadership.
• Able to develop and maintain positive, productive relationships with clients, partners, colleagues, and supervisors.
• Able to have open, honest, and difficult conversations, including giving and receiving feedback.
• Possess skills to inspire, promote, and contribute to a positive team culture.
• High level of problem-solving, prioritization, and management of multiple tasks.
• Proactive and effective communicator and collaborator.
• Personal and professional values consistent with the NWOBS mission, values, and principles.
• Able to work both independently and cooperatively as part of a team.
• Able to work effectively in a dynamic environment and be adaptable.
• Familiarity with the Course Director role and commitment to work as a CD during the summer season, as assigned.
• Able to participate in moderate to vigorous physical activity including, but not limited to: running, swimming, backpacking and mountaineering.
• Able to lift and move a minimum of 40 lbs., and able to carry pack weight of up to 60 lbs.
• Ability to perform work at a desk or computer 50% of the time or greater.
• Possess a current Wilderness First Responder and CPR certification or willing to obtain before start date.
• Proficient with PC in Windows environment with Microsoft Suite © and Google Apps.
• Meet standards for NWOBS driver certification.
• Successful completion of annual background check, including a sex offender registry search. NWOBS has a zero-tolerance policy for incidents of child abuse and neglect and will report any suspected abuse or neglect.

? Experience working out of the NWOBS Odin Falls basecamp and course area is preferred.