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Form of workJob Description
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
- Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
- Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
- Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title:Product Safety Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI
Role Description:
The Product Safety Manager will work cross-functionally with Operations, Business Stakeholders, Legal, and the Merchant Success teams. This person should be able to successfully operate with high autonomy, both strategically and tactically. The Product Safety Manager is required to be aware of the requirements, regulations and developments/best practices as related to regulatory compliance, quality assurance and product/food safety as it applies to the food and other consumable products in the distribution industry. The position is responsible for ensuring that the processes, procedures, documentation, and training are adequate to maintain regulatory compliance and product/food safety and quality from receiving through delivery. This role will be expected to provide hands-on leadership, support, program development, and training to field personnel and will operate as the primary contact. It is essential to have technical knowledge, interpersonal and leadership skills to influence and guide change.
What you'll do:
- Implement operational site programs and processes for receipt, storage, transportation, and disposal of food and other applicable consumable products (as needed) to ensure customer safety, regulatory compliance and customer success.
- Develop and enhance Product/Food Safety & Compliance Operations programs for existing and emerging businesses.
- Write policies, standards for existing and emerging businesses; create and implement training programs to deliver regulatory compliance execution at the site & network level.
- Conduct a risk assessment and develop a road map for operational processes, design and execute compliance and Product Safety interventions, leverage auditing mechanisms, and analyze regulatory impacts of business models.
- Enable scalable business solutions.
- Work independently with Site and Regional Ops Leadership to ensure product/food safety and compliance to the regulatory and customer requirements.
- Develop business metrics to track compliance and process effectiveness; using data to identify compliance trends.
- Continuously identify and communicate improvement opportunities.
- Provide 24x7 support to field operations for issues involving the food safety and/or inventory, receiving and merchant systems.
- Other duties/responsibilities as necessary.
What you'll bring to the table:
- Requires 25% travel.
- Bachelor's degree in food science, Nutrition, Chemistry, Biology, or related field.
- 5+ years of experience managing Product/Food Safety, Compliance and Quality in a large-scale distribution, retail, grocery, food service, or manufacturing environment.
- Knowledge of Product safety regulations (local, state, FDA, USDA).
- Certified Professional-Food Safety, Registered Environmental Health Specialist, Sanitarian, PCQI.
- HACCP plan development experience (basic and/or advanced HACCP training).
Classification: Exempt
Reports to: Director, Global Safety and Compliance
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave and Paid Emergency Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Competitive Salary, Performance Bonus
- Variety of voluntary benefits, such as, short term disability
- Referral Bonus Program
- Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $89,561 - $149,269.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we're looking to bring on board people who embody our core values:
- Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
- Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
- Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
- Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.
- Be Safety Minded. It's not just talk; it's the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.
As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
