Product Operations Intern (Summer 2024)

The Product & Graphic Operations team is responsible for building all graphic assets, product tech packs, and artwork approval files for the bulk of headwear initiatives, as well as executing all product reporting, calendar builds, and BOM deliverables for all go-to-market needs. This team is responsible for assorted systematic tasks within the go-to-market process that proactively increase efficiencies and have positive procedural impacts to product launch deliverables, production timelines, tech pack accuracy, etc. The role of Product Operations Intern assists multiple development tasks as part of our product lifecycle systems and carries out day-to-day foundational product creation functions. This position takes all direction from the Product & Graphic Operations Managers.

Projects & Tasks

• Collaborates with Supply Chain, Design, Product Line Management and other supporting departments to ensure deliverables are met.
• Proactively communicates with the project teams on deliverables to ensure timely and accurate completion.
• Supports implementation of process improvements focused on data management and efficiencies.
• Assists in reviewing data within SAP, PLM and ROAL for accuracy. Ensure stated specifications are consistent with corresponding projects.
• Ensures Product Line Management and Design teams are supported by completing pass off to Production & follow through on Vendor questions.
• Supports Product Line Management and Product Operations teams with data entry deliverables in relationship to adopted product designs for fabric, treatment, and color. Including but not limited to, replicating BOM's and BOM updates.
• Supports Product Line Management processes to ensure best in class product needs are fulfilled. Examples include Customer Relations questions, GXS Catalog maintenance, B2B launch, Pending Reports, Program Close processes & Product reporting.
• Understands and utilizes multiple New Era project tracking systems.
• Keeps all sensitive matters confidential.
• Other duties as assigned.

What you will need to make an impact

• Experience with SAP and PLM preferred.
• Understanding of licensed sports league, team and logo rules and guidelines preferred.
• Strong computer skills; Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems.
• Ability to follow specific instructions and procedures based on established processes.
• Ability to establish relationships and interact with various levels within the organization.
• Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity.
• Demonstrate excellent organizational skills and attention to detail.
• Strong verbal and written communication skills with the ability to communicate effectively and professionally.
• Enthusiastic, pro-active, and positive person who adapts to change and with urgency and persistence.
• The ability to be innovative and creative when handling difficult business challenges.

Education and Experience

• Must be currently enrolled in a Bachelors program in Product Development, Management, Planning or related field
• Must be able to lift and carry up to 10 lbs.

The hourly rate for this posted position is $17/hr. and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

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