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Form of workJob Description
WheelerShip is looking for a Product Catalog Specialist to join our team! This person will support the development and execution of an accurate, detailed, and optimized multi-channel e-commerce Product Catalog. The ideal candidate loves to ensure the best possible online customer experiences by creating best-in-class catalog listings that are well-written, well-researched, visually appealing, and dynamic!
This person loves to be a part of a team, but has no trouble working independently; loves details and organization; and gets excited about awesome online shopping experiences!
Responsibilities:
Product Catalog Management
Product Catalog Management
- Create & modify product listings, in cooperation with the Product Management and Purchasing teams, based on industry research from validated sources to ensure all information is 100% accurate, consistent, up-to-date, and strategic, including product descriptions, item specifications, and vehicle compatibility
- Modify product listings in response to feedback from internal and external stakeholders
- Partner with SEO team to review and edit site content, and develop/implement strategy
- Support content and collections curation to increase conversion and order value
- Ensure consistency between website and marketplace listings and inventories
- Implement branded marketplace storefront changes
Digital Merchandising
- Support digital merchandising efforts to improve customer journey, especially as it relates to kitting, bundles, upsells, cross-sells, and related products
- Contribute to site search/web merchandising discussions with the SEO/CRO teams and support the implementation of plans
- Optimize website and marketplace product listings, catalog searches, and storefronts based on SEO strategy and recommendations
- Optimize product listings and storefronts for individual marketplaces based on platform-specific best practices
Brand Stewardship
- Support brand stewardship efforts to ensure that all catalog communication tools consistently reflect WheelerShip’s brand tone, voice, and values
- Help to deliver exceptional omnichannel customer experiences across the ecommerce ecosystem which includes wheelership.com & third-party sites
- Provide real-time feedback to development, SEO, CRO, and social teams to optimize and improve the customer journey
Requirements:
- Bachelor’s degree, Associate’s degree, or equivalent
- Ability to learn our Product Catalog and our industry
- Passion for delighting customers with user-friendly, intuitive, beautiful online shopping experiences
- Excellent written and verbal communication skills
- Excellent time-management and prioritization skills
- Solutions-oriented and positive
- Proficient in Microsoft Office Suite, web-based systems (including phone systems, Amazon, eBay, Google Docs, social media platforms)
- Automotive experience a plus
- Prior experience with Fishbowl, Magento a plus
- Can be an in-person, hybrid, or mostly remote position
About WheelerShip:
As a leading e-commerce retailer/distributor of replacement automotive wheels, tires, parts and accessories, WheelerShip has been providing quality, affordable solutions for drivers since 2010. We are committed to providing superior quality products and unparalleled customer service in all aspects of our business. Our employees enjoy a work culture that is built on our core values: integrity, honesty, accountability, empathy, and (of course) fun!
WheelerShip is an equal opportunity employer. We are proud to celebrate diversity and are committed to creating an inclusive workplace where different perspectives and experiences are valued.
