Produce Stocker

Purpose: To stock and display fresh produce while providing prompt, friendly, courteous customer service to help meet department objectives.

Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out and welcome people with diverse identities to participate in our community-owned cooperative business structure.

Status: Level I, General Staff, Supervised by Produce Manager

Responsibilities:

CUSTOMER SERVICE

• Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary.
• Work as part of a team to develop a hospitable department space that feels welcoming to all.
• Participate in Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
• Knowledgeable about all Produce products.
• Help customers place special orders.

STOCKING

• Replenish and rotate displays, culling each item.
• Work as part of team and establish priorities to curate aesthetically pleasing displays.
• Trim, wash, and bundle produce.
• Dispose of damaged or spoiled goods appropriately (compost whenever possible).
• Remove trash, clean cases, keep prep and storage areas clean and orderly.
• Label products with appropriate PLU, price, and country of origin.

RECEIVING

• Check deliveries to verify piece count; notify buyer of discrepancies.
• Check for damage and unacceptable quality; notify buyer of problems.
• Help with unloading as needed.
• Route invoices to buyer.
• Rotate overstock into storage.
• Update stocking list as orders come in.

DEPARTMENT MAINTENANCE

• See that unsaleable items are properly disposed of. Keep accurate shrinkage records.
• Ensure that produce bins, aisles, shelves and storage areas are clean, orderly, and meet health standards.
• Remove trash promptly; sweep floor as needed.
• Participate in inventory counts.
• Ensure maintenance of department equipment and notify manager if equipment breaks.

SAFETY RESPONSIBILITIES

• Follow GreenStar’s safety rules.
• Assist other employees in safety needs.
• Report unsafe equipment and conditions.
• Participate in safety training programs, assist with accident investigation.
• Perform other tasks as assigned to ensure a safe and healthy work environment.

STOREWIDE AND OTHER DUTIES

• Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
• Read GreenStar publications to stay informed.
• Respect and comply with storewide personnel policies.
• Describe membership benefits, and how membership investment is made.
• Adhere to scheduled shifts.
• Perform other duties as assigned.

QUALIFICATIONS AND SKILLS

• Communication – effective interpersonal communication with team members.
• Demonstrated ability to follow through on commitments.
• Open to input/feedback on work performance.
• Open to giving input/feedback on Produce department.
• Self-Driven/Motivated throughout shift.
• Knowledge or interest in learning about natural foods, produce, local farms.
• Demonstrated ability to handle multiple demands, stay calm, and prioritize.
• Ability to lift 50 pounds continuously.