In this exciting role, you will use detailed instructions, practices and procedures will purchase high volume, low risk pCard and purchase orders including lab and office suppliers, chemicals, raw materials, tools, equipment, and off-site equipment maintenance and support services, in support of research at Lawrence Berkeley National Laboratory as governed by the Prime Contract, University of California Laboratory Procurement Standard Practices, Federal Acquisition Regulation (FAR), US Department of Energy Acquisition Regulation (DEAR) and generally accepted best business Practices. The Service Center Subcontract Administrator, working under close supervision, is responsible for understanding the Service Center’s key performance indicators (KPIs) and metrics, and contributes to the fulfillment of projects and functional area objectives.
- Purchase high volume, low risk goods and services with a value within the delegated procurement authority limit for this position using the appropriate purchasing methodology while maintaining compliance with LBNL’s policies and procedures.
- Following Laboratory’s Standard Practices and Procedures, place pCard and purchase orders based on understanding the customers’ requirements and suppliers’ capacity and resolve purchase order issues of limited scope and minimal complexity.
- Document and maintain all PCard and purchase orders in accordance with LBNL Policies and Guidelines.
- Provide notice to other functional areas with contractual-related responsibilities such as Property Management or EHSS.
- In accordance with Laboratory’s Standard Practices and procedures, assure timely and accurate reconciliation and close-out of pCard and purchase orders.
- In accordance with department operating standards, respond to customer inquiries in a timely manner and keep customers informed of PCard and Subcontract status.
- Ensure all subcontract information is entered into FMS timely and accurately.
- Proactively provide status on all open requisitions and orders to customers in accordance with established operating standards.
- Contribute to the successful achievement of Service Center KPIs.
- In accordance with Help Desk Operating Standards, provide customers with support and advice on incoming procurement related inquiries and issues.
- Develop resolutions to issues of limited scope and complexity.
- Track incoming customer inquiries in the Help Desk ticketing database.
- Collaborate with colleagues and make recommendations for standard responses to inquiries.
- Contribute to the successful achievement of Help Desk KPIs.
- A Bachelor’s degree or equivalent training and experience, and a minimum of 0-1 year of related experience.
- Effective oral and written communication skills.
- General knowledge of procurement activities and systems, and an understanding of, or the ability to learn, Department’s policies and procedures in order to provide advice and guidance to internal and external customers.
- Ability to apply concepts and principles to research and resolve procurement related issues of limited scope and complexity.
- Ability to professionally and effectively interact and build relationships with internal and external customers, including dealing with difficult customer service issues.
- Ability to manage multiple tasks and handle a high volume workload.
- Ability to work in a team environment.
- Must maintain a high level of accuracy and attention to detail.
- Experience with MS Word, Excel, PowerPoint and Internet browsers.
- Experience with PeopleSoft or an electronic purchasing system.
- Ability to work in excess of a normal workweek to meet assignments/deliverables.
- Ability to work well under pressure and successfully meet deadlines.
- Ability to work on a computer for extended periods of time.
- Familiarity with applicable LBNL Procurement Standard Practices, Federal Acquisition Regulations and DOE Acquisition Regulations.
- This is a full time, 1 year, term appointment with the possibility of extension or conversion to Career appointment based upon satisfactory job performance, continuing availability of funds and ongoing operational needs.
- Salary for this position will be commensurate with the final candidate’s qualification and experience, including skills, knowledge, relevant education, and certifications, and also aligned with the internal peer group. The budgeted annual salary range is $64,658 - $79,871.
- This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
- This position is eligible for remote work. Remote workers are defined as individuals that reside in the United States, but 150 miles away from Berkeley Lab. There may be an expectation to intermittently conduct work, attend meetings, and training on site. The on-site work location will be at Lawrence Berkeley National Lab, Office of the Chief Financial Officer (OCFO) - Bldg. 90, 1 Cyclotron Rd., Berkeley, CA or may be performed remotely with a flexible work arrangement. Work schedules are dependent on business needs.